We are seeking an experienced Human Resource Officer with a strong focus on HR Operations to join our team. The successful candidate will be responsible for the day-to-day management of human resources operations across the company.

Responsibilities:

• Oversee end-to-end HR operations including onboarding & orientation for new hires, contracts, payroll coordination, leave management, and employee records
• Ensure accurate maintenance of personnel files in compliance with Kenya Employment Act, 2007 and Data Protection Act, 2019
• Assisting with staff training and performance management cycles
• Assist with recruitment (job postings, screening, interview scheduling)
• Act as the primary point of contact for employee relations, grievance handling, and disciplinary processes
• Handle disciplinary hearings, terminations, and dispute resolution professionally
• Coordinate training programs
• Oversee payroll processing, ensuring accuracy and compliance with legal regulations
• Conduct regular audits of HR practices to ensure compliance and identify areas for improvement

Qualifications:

• Bachelor's Degree or Diploma in Human Resource Management or a related field
• 3 to 4 years of proven HR experience specifically within the hospitality industry
• Certified Human Resource Professional (CHRP) certification is an added advantage
• Strong communication and interpersonal skills suited for a service environment
• Excellent leadership, communication, and problem-solving skills
• Ability to work effectively in a high-pressure, fast-paced setting
• Sound knowledge of the Kenyan Employment Act