Posted:2 hours ago
By:Hiring Kenya
Company Details
Industry:
Consulting
Description:
Based in Nairobi, Kenya, Summit Recruitment & Search Africa has been the leading African Recruitment and Search Agency, delivering world class Talent Sourcing, Executive Search, Recruitment and HR Solutions across the continent. Our expertise spans across all regions of Africa, including Northern Africa, Southern Africa, Eastern Africa, Western Africa, and Central Africa. We have clients ranging from Multi-nationals, Non-profit, SME’s and start up organisations wishing to attract and retain outstanding individuals across a variety of business sectors.
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Because we are based in Africa, we have the local expertise and knowledge, assisted by our international portfolio of psychometric assessment tools, to ensure that the right individuals are sourced and become an asset to your organisation.
Job Description
Key Responsibilities
- Promote lodge accommodation, packages, and experiences to increase bookings and revenue.
- Identify and engage potential clients, including travel agents, tour operators, corporate groups, and direct guests.
- Build and maintain long-term relationships with clients to encourage repeat stays and referrals.
- Plan and execute marketing campaigns across social media, website, email, and offline channels.
- Create promotional content highlighting lodge experiences, amenities, and seasonal offers; manage pricing strategies and special offers.
- Manage the lodge’s reservation system, ensuring accuracy of bookings, rates, availability, and confirmations.
- Work closely with operations, housekeeping, and front-of-house teams to ensure smooth guest arrivals, stays, and check-outs.
- Handle escalated inquiries, requests, and complaints, ensuring high levels of guest satisfaction.
- Monitor occupancy trends, marketing performance, and sales metrics; generate reports and provide actionable recommendations to maximize revenue.
Key Qualifications
- Bachelor’s degree in Hospitality, Tourism, Marketing, Business, or related field.
- Proven experience in sales, marketing, and reservations within the hospitality or tourism sector.
- Excellent communication, negotiation, and interpersonal skills.
- Proficiency in reservation/booking systems, CRM tools, and MS Office.
- Strong organizational skills, attention to detail, and ability to multitask.
- Results-oriented, customer-focused, and proactive problem-solver.
- Salary: Monthly Gross Salary: KSH 100,000- 120,000(Approx 775USD)
- Location: Nairobi, Kenya
- Career Level: Lower Mid-Level
- Job Type: Full-Time
- Deadline for applications: 06/03/2026
Salary: Ksh. 100,000 - Ksh. 120,000
Otherpay: Benefits
Education: Diploma
Employment Type: Full Time
