Job Description

• Serve as the primary liaison with external data-trading partners to develop, maintain, and support file specifications and integrations.
• Configure, modify, test, and maintain EDI maps, file processes, and system interfaces.
• Analyze business workflows and translate requirements into technical design specifications.
• Troubleshoot file failures, data discrepancies, and integration issues related to uploads and system workflows.
• Coordinate testing, implementations, and upgrades for new and existing clients.
• Support onboarding and ongoing maintenance of file-based integrations.
• Ensure compliance with data-handling, reporting, and accuracy standards.
• Identify and drive performance, reliability, and automation improvements across file transfer processes.
• Collaborate closely with internal operations, engineering, and client-facing teams to deliver client-focused solutions.
• If successful, you will be focusing on the following key areas: 

FMLA / Absence Management

• Configure new employers
• Set up and process file feeds
• Manage ongoing file processing and issue resolution

WEX Integrations

• Onboard new clients
• Approve and process file feeds
• Perform ongoing system and file maintenance

File Operations

• Manage manual eligibility, contribution, and demographic file uploads
• Monitor recurring file processes and resolve exceptions

Qualifications

• Hands-on experience with file uploads, error resolution, and process troubleshooting. 
• Working knowledge of SQL or PowerShell and Excel Macros/VBA. 
• Prior exposure to EDI 834 transactions is a strong plus. 
• Proven experience with WEX, VBA systems, KUBRA, and AbsenceSoft is critical. 
• Ability to operate independently with minimal day-to-day oversight.