Principal Accountabilities

• Taking the lead in completing all the required analysis work to complete the current and future state and requirements. 
• Delivering optimal business capabilities model (reflecting future capabilities needed to deliver on the organisations strategic goals). 
• Business process definition and business process management. Requirements engineering and business process re-engineering / optimisation. 
• Document and act as the subject matter expert on business processes to facilitate cross-functional collaboration and knowledge sharing. 
• Work within the relevant project team to deliver incremental business value to users. Identify any potential conflicting business and data requirements, definition gaps, dependencies between projects and escalate to the project lead to formulate a resolution plan. 
• Support the prioritisation of design requirements with the project team with an informed understanding of the impact to the organisation and wider transformation portfolio of projects. 
• Maintain accurate, version controlled, documentation over the project lifecycle, which is readily available to key stakeholders, and ensure the knowledge is disseminated. 
• Contribute to the ongoing development and maintenance of the Business Architecture and Business Analysis methodology and associated process and templates. 
• Contribute towards integrating best practice business processes into the movements process inventory, in alignment with policies, procedures and controls. 
• Partner with business and technology stakeholders to elicit, analyse, translate, and document people (e.g. capacity building), processes, data and platforms (i.e. technology systems) requirements. 

Experience and Skills

Essential

• Significant experience in discovering and documenting business requirements and working with test engineers to design test cases against defined requirements.
• Significant experience in modelling business processes and translating them into system requirements. 
• Significant experience in analysing data, drawing actionable insights, and problem-solving using various analytical techniques. 
• Significant experience with business analysis tools and methodologies, such as UML, BPMN, and software development lifecycle (SDLC) frameworks including adapting methodologies to meet the needs of a prior organisation. 
• Significant experience in collaborating effectively with cross-functional teams including solutions architecture and test engineering. Ability to build and maintain strong relationships with team members, stakeholders, and partners.  
• Experience in engaging with diverse stakeholders to understand their needs and constraints. Exceptional verbal and written communication skills to articulate complex concepts clearly. 
• Proven experience in facilitating productive workshops, preferably in multi-cultural contexts. 
• Proficient in conflict resolution techniques to address and mediate stakeholder disagreements and ensure project continuity. 
• Ability to effectively prioritise work and agree priorities with the relevant leaders. 
• Cultural awareness and experience of delivering solutions internationally.  

Desirable

• Familiarity with project management tools (e.g., JIRA, PlanView) and office suites (Excel, Word, PowerPoint) 
• Education and Qualifications

Essential

• Bachelor’s degree or equivalent work experience 
• Understanding of a structured Project methodology (e.g. PRINCE2) or accredited Project Management training (APM or PMI)  

Desirable

• Non-profit sector knowledge/experience (especially international development projects) 
• Second language – French, Spanish or Arabic