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Team Lead, Customer Experience Journey Design at Access Bank Kenya

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Company Details
Industry: Banking
Description: Access Bank Plc is a full service commercial Bank operating through a network of about 366 branches and service outlets located in major centres across Africa and the United Kingdom. Listed on the Nigerian Stock Exchange in 1998, the Bank serves its various markets through 4 business segments: Personal, Business, Commercial and Corporate & Investment banking
Job Description
  • Are you passionate about shaping unforgettable customer experiences?
  • Do you thrive on leading transformative initiatives that put the customer at the heart of everything?
  • We are seeking a Team Lead, Customer Experience Journey Design to drive customer-centric strategies, map and optimize customer journeys, and elevate every touchpoint across our services.
Salary: Discuss During Interview
Education: Diploma
Employment Type: Full Time
Contact Information

Key Skills

customer Care 
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