Position: Front Desk Agent

Date Posted: 20 January 2026

Industry: Hospitality / Hotel Management / Customer Service

Employment Type: Full Time

Experience: Not Specified

Qualification: Estimated Qualification: Diploma or Bachelor’s degree holder in Hospitality, Hotel Management, or related field; relevant front office or customer service experience preferred

Salary: AED 4000 to 7000

Location: United Arab Emirates

Company: IntercityHotel

Description:

Following the successful closure of the Front Office Supervisor vacancy, the company is now expanding its Front Office team and inviting applications for the position of Front Desk Agent at one of its cluster properties. This role is ideal for hospitality professionals who are passionate about guest service and enjoy working in a dynamic hotel environment.

The Front Desk Agent will be responsible for delivering a welcoming and professional first impression to guests while supporting daily front office operations. Candidates with prior hotel or customer-facing experience and strong communication skills are encouraged to apply.

Key Requirements:

• Previous experience in a hotel front office or customer service role is preferred
• Excellent communication and interpersonal skills
• Proficiency in English; additional languages will be considered an advantage
• Well-groomed, professional, and customer-focused appearance
• Ability to work flexible shifts, including weekends and public holidays
• Immediate joiners are preferred

The organization is looking for a service-oriented professional who is enthusiastic, reliable, and committed to delivering exceptional guest experiences.