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Senior Relationship Manager, Institutional Banking - 2 Posts at National Bank of Kenya

5 Years
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Company Details
Industry: Banking
Description: National Bank is a major player in Kenya’s banking industry. It is one of the largest banks in the country giving financial services to all sectors of the economy. The bank will continue to cover the financial landscape and respond positively to the needs of its customers, shareholders and the economy besides offering traditional financial services and products.
Job Description

Job Reference No. NBK/CORP/05/2026

Position Scope:

Responsible for driving business growth (Asset, Liabilities and Customer numbers), Revenue and Profitability within the Institutional Banking Sector of Corporate Banking. This entails Managing a Portfolio of Customers and Partnering with the Corporate Banking Product House Units (Transactional Banking, Trade, Asset Finance and Insurance as applicable) to co-create business solutions-oriented value propositions.

Key Responsibilities:

  • Deliver on Institutional Banking Annual Business Growth Targets; Revenue, Fees and Commissions, Profit Before Tax, Assets, Liabilities and Customer Numbers by engaging Existing and New to bank customers.
  • Relationship Management of Institutional Banking Customers.
  • Manage and maintain relationships with key/strategic Institutional Banking stakeholders.
  • Customer Service Management: Enquiry/Complaint response and resolution within set standards
  • Manage Portfolio at Risk (PAR) for Institutional Banking Segment Business within annual business target
  • Maintain Turnaround time on Credit Applications for Institutional Banking Segment Business.
  • Maintain Institutional Banking Segment Business Operational Costs within approved budget
  • Manage and maintain a robust monitoring, controls, business continuity, governance and risk management environment
  • Deputise the Sector Head, Institutional Banking and offer support in driving business growth (Asset, Liabilities and Customer numbers), Revenue and
  • Profitability within the Institutional Banking Sector of Corporate Banking.

Skills & Experience:

  • University Degree in Business Administration, Economics, Finance, Banking or its equivalent from a recognized institution.
  • Master’s degree in a relevant field from a recognized institution is an added advantage.
  • Relevant certification in business development Finance or its equivalent is an added advantage.
  • 5-6 years’ banking experience in the Financial/banking sector, four (4) of which should be in Relationship Management Institutional banking within Corporate banking.
  • Track record of attaining targets of business growth and profitability in the financial services and banking sector.
  • Have appreciation and operating knowledge of the banking industry, market, trends as well as challenges.
  • Sound understanding of statutory and regulatory requirements of corporate governance, business and banking operations.
  • Customer & Client Focused Innovation – able to meet the demands of internal and external customers
  • Meaningful Collaboration - Ability to establish key partnerships and facilitate, influence, collaborate and establish accountability through all levels of the organization to help drive uptake of the Bank’s products and services
  • Entrepreneurial and Commercial thinking
  • Excellent research, analytical, and problem-solving skills.
  • Integrity & courage to challenge actions within various business units and the status quo.
  • Excellent stakeholder management skills
  • Negotiation and Influencing skills
Salary: Discuss During Interview
Education: Diploma
Employment Type: Full Time
Contact Information

Key Skills

banking 
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