Posted:6 hours ago
By:Hiring Kenya
Company Details
Industry:
Banking
Description:
We offer top-notch, long term Car financing in Nairobi and Mombasa to our prospective customers, which is up to 80% of any car's value. With MOGO’s efficient mode of services, you get to drive your dream car in a very short period of time at a very convenient interest rate.
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,,,,... We have more than 6 years’ experience providing finance to passenger and commercial vehicles of all kinds, and our services are swift, prompt and professional in nature. The Company also offers logbook loans on used cars, which spans through a period of 5 years at a reasonable interest rate.
Job Description
Key Responsibilities:
- Develop and deliver comprehensive training programs for new employees, focusing on Mogo’s products, loan processes, and CRM systems.
- Train agents and dealers on using Mogo’s mobile app and other relevant software, ensuring they can effectively engage with customers and manage loan applications.
- Create training materials, including presentations, manuals, and documentation.
- Evaluate the effectiveness of training programs and continuously improve based on feedback.
- Work closely with the Area Sales Manager and other leaders to identify training needs and adjust programs accordingly.
- Monitor employee performance and provide coaching to ensure proficiency in using Mogo's systems and processes.
- Assist in the development of onboarding processes for agents, dealers, and other team members.
What you will need:
Qualifications:
- Proven experience as a trainer, preferably in sales or finance.
- Experience in training people on using apps or software is a must.
- Strong communication, presentation, and organizational skills.
- Ability to create effective training materials and courses.
- Familiarity with mobile apps and CRM systems used in device financing.
- Fluency in English and Swahili.
Salary: Discuss During Interview
Education: Diploma
Employment Type: Full Time
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