Waitress at Brites Management Services

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Company Details
Industry: Consulting
Description: Brites Management Services Limited is one of the best leading Recruitment and HR consultancy companies in Nairobi, Kenya. We are registered and incorporated under Companies Act (Cap. 486) and we provide a complete range of HR Solutions. Our sole focus is to simplify the complexities of the HR department and help companies concentrate on the core business as we handle HR tasks more efficiently and accurately. We have diverse staff of seasoned professionals who are passionate about value addition to our clients. We deliver our services in a professional manner offering expertise support that amplifies a company’s potential by having a systematic process to not only offer the best talents but also other performance monitoring services. Over the years, we have acted as a preferred and the best Recruitment and HR Consultancy Company in Kenya, Africa, Middle East and handling assignments from all corners of the world. With our vast experience and in depth understanding of international recruitment procedures,
Job Description

DUTIES AND RESPONSIBILITIES

  • Greet customers warmly, and provide prompt and efficient service.
  • Take accurate food and drink orders, input them into the POS system, and relay orders to the kitchen and bar staff.
  • Serve food and drinks to customers in a timely manner while ensuring all dietary and special requests are met.
  • Maintain a clean and organized dining area, including setting and clearing tables.
  • Ensure that guests are satisfied with their meals and address any concerns or requests.
  • Process payments and provide correct change when necessary.
  • Handle customer complaints or concerns professionally and escalate them to management when required.
  • Work collaboratively with other restaurant staff, including kitchen and bar personnel, to ensure smooth operations.
  • Assist in restocking supplies and maintaining inventory as needed.
  • Uphold the restaurant's cleanliness and hygiene standards at all times.

KEY REQUIREMENT SKILLS AND QUALIFICATION

  • Certificate/Diploma in Hospitality or related field
  • Previous experience as a waitress in a busy environment is highly preferred
  • Proficiency in using POS systems to take orders and process payments.
  • Strong communication and interpersonal skills.
  • Excellent customer service skills with a friendly and professional demeanor.
  • Ability to work efficiently under pressure while maintaining attention to detail.
  • Team player with a positive attitude and strong work ethic.
Salary: Ksh. 15,000
Otherpay: Benefits
Education: Diploma
Employment Type: Full Time
Contact Information
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