Key Responsibilities:

• Process Mapping and Assessment:
• Engage with business leaders and colleagues tmap and assess current business processes and ways of working.
• Identify process improvements using Lean principles, Six Sigma, and industry best practices.
• Ensure processes align with regulatory and legal standards.
• Process Redesign and Improvement:
• Redesign processes and ways of working tenhance efficiency and effectiveness.
• Identify interdependencies between teams tensure end-to-end functionality.
• Collaborating with processes leads tensure ownership and accountability for redesigned processes.
• Implement, monitor, and report on process improvements.
• Documentation and Requirements Gathering:
• Develop process maps, flow diagrams, and related documentation for redesigned processes.
• Document business requirements tsupport the creation of IT functional specifications, where necessary.
• Risk Management:
• Ensure proper systems are in place teffectively manage AML/CFT risks at the operational level.
• Collaboration with IT and System Developers:
• Work with system developers tensure that systems align with optimized business processes.
• Ensure both business and technical suitability of process changes.
• Training and Implementation Support:
• Develop training materials and support the implementation of process changes.
• Facilitate training sessions tensure smooth adoption of new processes.
• Continuous Improvement and Process Control:
• Develop and implement process controls, data collection mechanisms, and reporting tools.
• Establish tools and frameworks tenable continuous improvement.
• Support process owners in adopting and maintaining process controls.
• Stakeholder Management:
• Manage relationships and communications with key stakeholders across the bank.
• Build trust and maintain buy-in for process re-engineering initiatives.
• HR Department Doc.

Additional Responsibilities:

• Perform any other official duties as allocated by management from time ttime.

The Person:

The ideal candidate must possess the following:

Qualifications/Experience:

• Bachelor’s degree in business administration, Engineering, IT, or a related field.
• Certification in Lean, Six Sigma, or related process improvement methodologies is a plus.
• Experience in business process re-engineering or a similar role is a plus.
• Strong analytical skills with the ability tdocument and redesign complex processes.
• Excellent communication and stakeholder management skills.
• Experience in Office 365 Power Automate/Power App is a plus