• Reviewing and identifying AF accounts in early arrears and recommending the best plan of action for resolution.
• Implementing approved remedial plans and monitoring performance of accounts to ensure that the allocated portfolio is rehabilitated.
• Ensuring that loan accounts migration to the next adverse risk classification is reduced.
• Conducting customer call visits to access business performance for SMEs and Corporate clients and filing call visit reports for management use.
• Ensure accurate Collections Progress Reports (CPR) that is detailed on assigned portfolio are generated and reviewed per prescribed frequency.
• Reduction of monthly loan provisioning amounts from current average as prescribed.
• Coordinating with external service providers e.g. brokers, auctioneers, valuers, Tracking & insurance companies on the recovery process for assigned accounts where applicable as per TAT.
• Receiving, reviewing and filing all loan related documents for continuous usage and access.
• Maintaining a robust asset finance register for repossessed units in the various storage yards and sales records for all the auctioned units. 

Key Competencies and Skills

Technical Competencies

• IT Skills
• Basic principles of banking and lending

General Competencies

• Analytical
• Communication skills
• Interpersonal skills
• Team player

Minimum Qualifications, Knowledge and Experience

• University degree Upper 2nd Class Honors or 3.0 GPA in Credit management or Business-related field.
• 3 years’ experience in Credit two (2) of which should be in AF Collections/ debt management.