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ICT Officer at Brites Management Services

Brites Management Services
2 Years
Eldoret, Kenya
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Posted:2 hours ago By:Hiring Kenya

Company Details
Name:Brites Management Services
Industry: Consulting
Website: http://www.britesmanagement.com/
Description: Brites Management Services Limited is one of the best leading Recruitment and HR consultancy companies in Nairobi, Kenya. We are registered and incorporated under Companies Act (Cap. 486) and we provide a complete range of HR Solutions. Our sole focus is to simplify the complexities of the HR department and help companies concentrate on the core business as we handle HR tasks more efficiently and accurately. We have diverse staff of seasoned professionals who are passionate about value addition to our clients. We deliver our services in a professional manner offering expertise support that amplifies a company’s potential by having a systematic process to not only offer the best talents but also other performance monitoring services. Over the years, we have acted as a preferred and the best Recruitment and HR Consultancy Company in Kenya, Africa, Middle East and handling assignments from all corners of the world. With our vast experience and in depth understanding of international recruitment procedures,
Job Description

ICT Officer

Location: Eldoret, Kenya

Industry: HealthCare

Category: Information Technology

Employment Type: Full-time

Salary: Kshs. 30,000

Job Description

Our client is seeking a skilled and dedicated ICT Officer to join our team in Eldoret, Kenya. The ideal candidate will be responsible for managing our IT infrastructure, ensuring data security, and providing reliable user support.

Key Responsibilities

  • Manage and maintain the company's IT infrastructure.
  • Ensure data security and implement relevant security measures.
  • Provide technical support and troubleshooting for users.
  • Oversee network administration and ensure connectivity.
  • Assist in the planning and implementation of IT projects.
  • Maintain up-to-date documentation of IT systems and procedures.

Technical Support & Troubleshooting

  • Provide first-line IT support to staff, including troubleshooting hardware, software, and network issues.
  • Diagnose and resolve issues in healthcare-related software systems.
  • Install, configure, and maintain computer systems, printers, and other ICT equipment.
  • Ensure timely resolution of user queries and incidents.

System Maintenance & Administration

  • Monitor system performance and carry out routine maintenance to ensure operational efficiency.
  • Support user account management, email setup, and system access rights.
  • Maintain ICT inventory including equipment, licenses, and accessories.

Network Support

  • Assist in maintaining reliable local area networks (LAN), internet connections, and wireless connectivity.
  • Support implementation of data backup systems and basic cybersecurity measures.

Documentation & Reporting

  • Maintain accurate documentation of IT incidents, system configurations, and maintenance activities.
  • Prepare periodic reports on ICT operations, support requests, and system performance.

Training & Capacity Building

  • Provide basic ICT training to staff on system usage, security best practices, and new technologies.
  • Offer user guidance for healthcare software tools.

Requirements

  • Degree or Diploma in Business Information Technology or a related field.
  • Proven experience in network administration and IT support.
  • Strong knowledge of data security practices.
  • Excellent problem-solving skills and attention to detail.
  • Ability to work independently and as part of a team.
  • Strong communication skills, both written and verbal.

Perks and Benefits

  • Competitive salary of Kshs. 30,000.
  • Opportunities for professional growth and development.
  • Supportive and dynamic work environment.
  • Access to industry-leading training and resources.

If you are a motivated ICT professional looking to make a significant impact in a consulting environment, we encourage you to apply for this exciting opportunity at Brites Management Services.

Salary: Kshs. 30,000
Education: Diploma
Employment Type: Full Time
Contact Information

Key Skills

Data Security  IT Support  Business Information Technology  Network Administration  User Support 
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