Senior Business Development Manager- Mombasa at Mwananchi Credit Ltd

7 Years
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Company Details
Industry: Banking
Description: Mwananchi Credit Limited is a leading provider of  Logbook Loans in Kenya . Initially trading as  Mwananchi Microlink Ltd from  15th April 2010, it officially changed names to Mwananchi Credit Limited on 10th January 2012. Offering logbook  loans from as low as 2.5% pm with the  loans being disbursed within 6 hours, it is easy to see why people prefer Mwananchi Credit for the cheapest, quickest logbook loans in Kenya.
Job Description

Key Responsibilities

 Business Growth and Client Acquisition

  • Develop and execute business development strategies to achieve revenue and client acquisition targets.
  • Identify potential clients through multiple channels and convert leads into active
  • Expand the client portfolio through prospecting, referrals, and partnership networks.
  • Meet monthly and quarterly revenue goals as per organizational targets.

Client Relationship Management

  • Build and maintain long-term relationships with clients to enhance satisfaction and
  • Identify opportunities for cross-selling and upselling across product lines.
  • Resolve client concerns promptly and ensure an exceptional client experience.
  • Strengthen customer loyalty through proactive engagement and personalized service.

Market Research and Product Development

  • Conduct market and competitor analysis to identify emerging opportunities and industry
  • Collaborate with management to design and develop innovative insurance products tailored to customer needs.
  • Ensure product features, pricing, and positioning remain competitive and compliant.
  • Support product launches and promotional campaigns to enhance market presence.

Team Leadership and Development

  • Lead, mentor, and motivate the business development team to achieve performance goals.
  • Conduct regular training sessions to enhance sales techniques and product knowledge. ● Set clear targets, monitor progress, and provide performance feedback.
  • Promote a high-performance culture focused on teamwork, accountability, and results.

Partnerships and Stakeholder Engagement

  • Build and manage relationships with strategic partners, brokers, and corporate clients.
  • Represent the company at industry forums, trade fairs, and networking events.
  • Drive business collaboration and identify opportunities for strategic alliances.

Compliance and Reporting

  • Ensure full compliance with IRA (Insurance Regulatory Authority) regulations and company policies.
  • Monitor licensing requirements and renewals for the team and the business line.
  • Prepare and submit regular performance, sales, and compliance reports to
  • Maintain accurate records of all business transactions and client interactions.

Qualifications and Experience

Education:

  • Bachelor’s degree in Business Administration, Marketing, Finance, or a related field.
  • Professional certification in Insurance (AIIK, ACII, or equivalent) is required.
  • Master’s degree or training in Strategic Management or Leadership is an added

Experience:

  • Minimum of 7–10 years of progressive experience in business development, sales, or insurance management.
  • Proven experience leading teams and managing large client portfolios in the financial or insurance sector.
Salary: Discuss During Interview
Education: Diploma
Employment Type: Full Time

Key Skills

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