Position: Barman

Company: Brites Management Services 

Location: Nairobi, Kenya

Industry: Consulting

Hotel & Restaurants, Hospitality

Employment Type: Full-Time

Salary: Kshs. 25,000

Job Overview

Brites Management Services is seeking a dynamic and customer-focused Barman to join our hospitality team in Nairobi, Kenya. As a Barman, you will be responsible for crafting beverages, ensuring a welcoming atmosphere, and providing excellent service to our clients.

Key Responsibilities

• Prepare and serve a variety of alcoholic and non-alcoholic beverages as per customer's requests.
• Maintain the cleanliness and organization of the bar area.
• Check identification to ensure customers meet age requirements for the purchase of alcohol.
• Engage with customers to create a friendly and inviting atmosphere.
• Handle cash transactions accurately and efficiently.
• Monitor inventory and restock supplies as needed.
• Adhere to all food safety and quality regulations.
• Collaborate with colleagues to ensure customer satisfaction and smooth operation of the bar.

Drink Preparation and Service

• Prepare alcoholic and non-alcoholic beverages according to standard recipes and customer preferences.
• Ensure drinks are served promptly and presented attractively.
• Recommend drinks or cocktails to guests based on their tastes or special promotions.

Customer Service and Guest Interaction

• Greet and engage with guests in a friendly, professional, and welcoming manner.
• Handle guest requests, complaints, or inquiries efficiently and courteously.
• Maintain a high level of customer satisfaction by creating a positive bar experience.

Bar Maintenance and Hygiene

• Keep the bar area clean, organized, and well-stocked throughout the shift.
• Regularly clean glassware, utensils, and equipment to meet hygiene standards.
• Dispose of waste properly and maintain compliance with health and safety regulations.

Cash Handling and POS Operations

• Operate the Point of Sale (POS) system accurately for billing, order entry, and payments.
• Handle cash, credit card, and other transactions responsibly.
• Reconcile sales at the end of the shift and report discrepancies to management.

 Inventory Management

• Monitor stock levels of beverages, garnishes, and bar supplies.
• Assist with inventory counts and report shortages or ordering needs to the manager.
• Ensure proper storage and rotation of stock to prevent spoilage or wastage.

Team Collaboration

• Work closely with servers, kitchen staff, and management to ensure smooth operations.
• Assist in training new bar staff or supporting colleagues during busy periods.
• Participate in team meetings and contribute ideas for improving bar service.

 Compliance and Professionalism

• Adhere to all company policies, including dress code and grooming standards.
• Follow responsible alcohol service practices and local laws regarding alcohol consumption.
• Maintain professional conduct and represent the establishment positively at all times.

Flexible Scheduling

• Be available to work evenings, weekends, holidays, and special events as required.
• Adapt to changing work demands and handle high-pressure situations efficiently.

Requirements

• Diploma in Hospitality or a related field.
• Proven experience as a barman or similar role in the hospitality industry.
• Excellent knowledge of mixing, garnishing, and serving drinks.
• Strong communication and customer service skills.
• Ability to work in a fast-paced environment.
• Flexibility to work shifts, including evenings, weekends, and holidays.
• Basic math skills for handling cash and inventory.

Perks and Benefits

• Competitive salary of Kshs. 25,000.
• Opportunities for professional growth and development.
• Friendly and supportive work environment.
• Access to company events and networking opportunities.

If you are passionate about hospitality and enjoy creating memorable experiences for customers, we encourage you to apply for the Barman position at Brites Management Services.