Systems and Tools Optimization:

• Recruitment System Support: Ensure smooth day-to-day use of Greenhouse (our Applicant Tracking System) by recruiters and hiring teams, including job postings, candidate movement, and interview coordination.
• Process & Tools Maintenance: Identify small process or system challenges within Greenhouse or related tools (CRM, job boards, assessments) and flag them for improvement or troubleshooting with the TA Manager or vendor support.
• Training & User Support: Support training sessions for recruiters and hiring teams on system updates or process changes. Gather feedback from users and share insights that can guide improvements.
• Integrations Coordination: Coordinate with Greenhouse support or vendor representatives to manage system updates or integrations, ensuring tools work well together without major disruptions.
• Continuous Learning: Stay informed about new Greenhouse features and share relevant updates that could improve team efficiency or candidate experience.

Recruitment Process Management & Improvement:

• Process Documentation: Maintain up-to-date recruitment process guides, templates, and tools to ensure consistency and clarity across teams.
• Standardization Support: Work with the TA Manager to implement standardized processes while ensuring compliance with local regulations.
• Cross-Team Support: Participate in cross-functional projects aimed at improving recruitment efficiency and the candidate experience, contributing insights from your experience as a recruiter.
• Training Facilitation: Assist in training sessions for recruiters and hiring managers on updated recruitment workflows or best practices.

Support Data Driven Recruitment and Reporting

• Data Accuracy: Ensure recruitment data in Greenhouse is complete and accurate across all stages of the hiring process.
• Recruitment Metrics Tracking: Collaborate with the recruitment team to collect and track key metrics such as openings, fill rates, source of hire, and recruiter activity.
• Update and maintain dashboards that visualize key metrics (e.g., pass-through rates, time-to-fill, drop-offs).
• Reporting: Support preparation of regular recruitment reports for the TA Manager and People Team leadership.
• Insights Contribution: Use available data to highlight recurring issues or trends that could inform process improvements.

Collaboration and Communication:

• Ensure Tanzania HR practices are fully compliant with Tanzanian labor laws and other relevant national regulations.
• Manage visa and work permit processes for all international staff, coordinating with legal partners and internal stakeholders. Serve as a point of contact for immigration-related processes, including work permits, visas, and renewals, working closely with the HR coordinator and the legal firms.
• Serve as the primary contact for all immigration-related processes, including visa and work permit applications and renewals for international staff in close collaboration with legal partners and other internal stakeholders.
• Manage the relationship with external legal counsel, ensuring up-to-date labor law compliance and proactive issue resolution.
• Oversee OSHA registration, workplace safety standards, and implementation of compliance audits.
• Draft and manage employment contracts, HR policies, and compliance documentation in collaboration with the law firm and relevant authorities.
• Identify and mitigate HR-related risks through effective policy enforcement and compliance monitoring.
• Proactively identify HR risks and put mitigation strategies in place. 

Who You Are: 

• Some experience in talent operations or a related role, including managing applicant tracking systems (ATS) such as Greenhouse.
• Strong project management and organizational skills with the ability to manage multiple priorities and deadlines.
• Analytical mindset with the ability to interpret recruitment data a for decisions making
• Excellent communication and stakeholder management skills, with the ability to collaborate across functions and regions.
• Strong attention to detail and process improvement mindset.