Posted:7 hours ago
By:Hiring Kenya
Company Details
Industry:
Electrical/Electronic Manufacturing
Description:
Today, Pwani Oil Product modern state of the art factory at Jomvu, Mombasa, has expanded and has a capacity to refine over 620 metric tonnes of oil a day, prepared to the highest international standards. Adding to this, Pwani Oil Products new production facility at Kikambala has impacted the washing and cleaning industry with excellent laundry and bathing soaps, which is to the highest quality. We strive daily to be seen as an organization that โrefines livesโ by consistently manufacturing premium quality products that offer great value.
Pwani Oil Products has helped consumers enjoy their lives, confidently facilitating them to cook healthy and wash hygienically. All Pwani Oil Products have been certified by KEBS and HALAL. Pwani Oil Products Ltd is a proud member of the UN Global Compact.
Job Description
- Join us as an Assistant Executive Customer Service (Kikambala, Kilifi)
WHAT YOU'LL DO
- Deliver outstanding customer experiences through timely order processing, proactive engagement, and sales achievement. You'll build strong customer relationships, grow product sales through upselling and cross-selling, and communicate effectively on orders, pricing, and new offers.
- The role also involves managing debt collection within trading terms to maintain healthy accounts and support overall business growth.
EXPERIENCE
- 2 years' experience in Customer Service or a related role, preferably in FMCG.
- Proven ability to manage customer relationships, process orders,
- and communicate effectively.
- Strong analytical, organizational, and problem-solving skills.
QUALIFICATIONS
- Bachelor's Degree or Diploma in Business Administration, Marketing, Communication, or a related field.
- Proficiency in Microsoft Office Suite, CRM tools, and ERP systems.
Salary: Discuss During Interview
Education: Degree, Diploma
Employment Type: Full Time
Contact Information
