Debt Collection Team Lead (Device Financing) at Mogo Finance

3 Years
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Company Details
Industry: Banking
Description: We offer top-notch, long term Car financing in Nairobi and Mombasa to our prospective customers, which is up to 80% of any car's value. With MOGOโ€™s efficient mode of services, you get to drive your dream car in a very short period of time at a very convenient interest rate. ,,,, ,,,... We have more than 6 yearsโ€™ experience providing finance to passenger and commercial vehicles of all kinds, and our services are swift, prompt and professional in nature. The Company also offers logbook loans on used cars, which spans through a period of 5 years at a reasonable interest rate.
Job Description

Job Title: Debt Collection Team Lead (Device Financing)

Company: Mogo Finance

Location: Nairobi, Kenya

Industry: Banking

Category: Accounting, Audit, Finance

Employment Type: Full-Time

Education: Diploma

Salary: Discussed during the interview

Job Description

Mogo Finance is seeking a proactive and experienced Debt Collection Team Lead specializing in device financing. The ideal candidate will lead a team to manage and oversee debt recovery processes, ensuring high performance and compliance with company policies.

Key Responsibilities

  • Lead and manage the debt collection team, providing guidance, training, and support.
  • Develop and implement strategies to improve collection rates and reduce overdue accounts.
  • Monitor and report on the team's performance, ensuring targets are met and compliance standards are upheld.
  • Maintain communication with clients to negotiate payment plans and resolve issues related to outstanding debts.
  • Collaborate with other departments to streamline processes and improve customer experience.
  • Prepare regular reports for management on the status of collections and outstanding debts.
  • Ensure adherence to all regulatory requirements and company policies in debt collection activities.

Requirements

  • Diploma in Finance, Accounting, or a related field.
  • Proven experience in debt collection or a related financial role, with at least 3 years in a supervisory position.
  • Strong leadership and team management skills.
  • Excellent communication and negotiation abilities.
  • Analytical mindset with a strong attention to detail.
  • Proficiency in MS Office and familiarity with debt collection software.
  • Ability to work effectively under pressure and meet deadlines.

Perks and Benefits

  • Competitive salary package discussed during the interview.
  • Opportunities for professional growth and career advancement.
  • Dynamic and supportive work environment.
  • Comprehensive health insurance plan.
  • Annual performance bonuses.

Join Mogo Finance and be a part of a leading financial services provider, where your expertise will contribute to our mission of delivering innovative and customer-focused financial solutions.

Salary: Cover during the interview
Education: Diploma
Employment Type: Contract Based

Key Skills

finance  accounting 
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