Call Center Attendant

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Company Details
Industry: Consulting
Description: Staffing Solutions Network is a leading recruitment and HR management firm based in Kenya, committed to connecting businesses with exceptional talent across diverse industries. Established with a mission to bridge the gap between employers and skilled professionals, we bring unparalleled industry expertise, a client-centered approach, and a deep understanding of workforce needs to every partnership we undertake
Job Description

Job Description:

° Our client is seeking a motivated and professional Call Center Attendant to join their team. The ideal candidate will handle customer inquiries, provide accurate information, and ensure excellent client satisfaction.

Key Roles & Responsibilities:

° Answer and manage incoming calls in a professional manner.

° Provide accurate and timely information to customers.

° Maintain a high level of customer service and problem-solving ability.

° Record and update customer details and inquiries in the system.

° Ensure smooth communication between clients and internal departments.

Qualifications & Requirements:

^ Strong communication skills in English (both written and spoken).

° Knowledge and experience in basic computer applications.

° Candidates with good communication skills in Arabic and Somali are highly encouraged to apply.

° Must be committed to long-term employment.

Education: Degree, Diploma
Employment Type: Full Time
Contact Information
Phone: E
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