JOB PURPOSE

The Senior Officer – Treasury will ensure that all Treasury related transactions are captured, confirmed and settled accurately within the required time period with minimum risk and cost to the Bank, thereby providing a high Standard of Professionalism and Customer Service.

KEY RESPONSIBILTIES 

Excellent Customer Service

Preventing Losses by adhering to current procedures and implementing new effective procedures

Self-Development

Business acumen-Monitoring Costs within the Section

MAIN ACTIVITIES

Excellent Customer Service

Adhering to telephone etiquette

Following up on queries and adhering to laid down procedures in this respect

Attending to queries within 48 hours

Ensuring that work is processed timely and accurately

Adhering to Customer requests

Educating Customers in respect of products and services offered by Treasury Operations as and when required

Taking ownership of complex, unresolved queries ensuring prompt resolution

Ensuring that high standard of communication with the frontiers is maintained

Liaison with various division within the Bank

Preventing Losses by adhering to current procedures and implementing new effective procedures

Ensuring accurate processing of all transactions

Ensuring that all payments are processed on correct dates (Trade date and Value Date)

Ensuring that all due diligent checks have been conducted with regards to compliance

Ensuring that subordinate staff is continually updated on new types of transactions and fan outs

Ensuring new customer beneficiary profiles are checked and released correctly

Ensuring all entries to suspense accounts are reconciled and passed timely and accurately

Minimizing risk by adhering to laid down procedures on terms of:

Concession to Clients

Special Instruction Clients

Direct dealings

STP Standards

Responsible for the implementation and adoption within the Treasury Operations of all the compliance, Anti Money Laundering and Sanctions related requirements contained in the policies, procedures and processes. This will include, the consideration and approval of customers including those that require Enhanced Due Diligence for on-boarding and continued business

Self-Development

Identifying appropriate training needs and courses (internal/external) to attend in respect

Conducting research and asking questions on unfamiliar in aspects of one’s job

Up-skilling oneself regarding new procedures and knowledge of the Operations products and services.

Business acumen-Monitoring Costs within the Section

The successful reduction of unnecessary costs and thereby increase revenue of the Operation s as a whole on Personal telephone calls

Stationery costs

Overtime Costs

Losses

Recovery of all revenue in all TBO transactions

DECISION MAKING AUTHORITY

The Senior Office, Treasury will be guided by the policies and procedures and will report to the Manager – Central Payments.

ACADEMIC BACKGROUND

University Degree in Business Management.

Banking examination desirable

WORK EXPERIENCE

Minimum 5 years banking experience, 3 of which should be in treasury operations.

SKILLS & COMPETENCIES

Exposure to Banking is desirous

Exposure to treasury operations desirable

Analytical Skills

Communication Skills

PROFESSIONAL CERTIFICATION

CPA Qualifications will be an added advantage.

ACI Treasury Operations Certificate.