Job Purpose:    

Drive the growth of brokers business to meet set annual premium targets through managing brokers production channel sales targets. Reporting to the Business Development Manager, the incumbent will drive increase in Britam business by growing and retention of customers.      

Key responsibilities:

Secure new GI business through insurance brokers.

Retain existing GI business as per set objectives.

Maintain excellent customer service to insurance brokers and clients.

Service existing business and resolve customer complaints. 

Follow up on renewals for general insurance business.

Forward proposal forms/risk notes to underwriting department.

Follow up premium collections for GI clients.

Prepare weekly and daily reports as required. 

Undertake initial underwriting in accordance with set guidelines to ensure sound acceptance of risk. 

Respond to customer and client inquiries.

Follow up on commissions and claims issues emanating from insurance brokers.

Recruitment of insurance brokers as per set objectives.

Continuous execution of initiatives and strategies per market to ensure meeting of set objectives and reviewing them where need be. 

Training of insurance brokers on general insurance products and submitting training schedules to supervisors. 

Use authorized incentive scheme to bring in new business through training intermediaries on the same and marketing it. 

Creating strategic partnerships with insurance brokers for maximum business support. 

Sharing of market intelligence with supervisor.

Work closely with underwriters and managers and other lines of business to achieve set objectives.

Perform any other duties as may be assigned from time to time.

Delegated Authority: As per the approved delegated authority matrix.

Knowledge, experience and qualifications required:

Bachelors’ degree in a business related field.

Professional qualification in Insurance (DIP ACII, DIP IIK, ACII, IIK).

2 - 4  years relevant experience in the insurance industry.