Customer Experience Marketing Manager

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Company Details
Industry: Hospital & Health Care
Description: Bandari Beauty was founded by Maureen Bandari who is a trailblazing beauty entrepreneur and CEO of Bandari Beauty a Skin Care/ Beauty Business. Bandari Beauty Specializes in Providing Personalized Skincare Solutions. With a Resolute Commitment to Innovation, Integrity, And Customer Centricity, We Strive to Redefine Beauty Routines and Empower Individuals to Embrace Their Uniqueness. From Cult-Favorite Treatment Products to Targeted Moisturizers And High-Performance Serums, Each Selection Is Carefully Curated to Ignite Oneโ€™s Journey Towards Healthy And Vibrant Skin.
Job Description

Key Responsibilities:

  • Lead strategic marketing planning aligned to business growth targets and customer lifecycle goals.
  • Design and execute integrated marketing campaigns across digital, retail, events, influencer, and PR channels.
  • Own the marketing calendar: manage launches, promotions, activations, and seasonal plans with precision.
  • Ensure all marketing activity is grounded in sound commercial logic: contribute to sales forecasting, inventory planning, and ROI analysis.
  • Build and optimize CRM, loyalty, and referral programs to enhance LTV and reduce churn.
  • Translate brand identity into visual and verbal content that is consistent, premium, and magnetic.
  • Collaborate cross-functionally with retail, operations, and finance teams to ensure seamless execution.
  • Track, report, and analyze performance against KPIs; adjust strategy based on data.
  • Identify new growth channels, partnerships, and innovation opportunities.

Qualifications & Experience:

  • 3+ years in marketing, customer experience, or brand strategy roles; beauty, retail, or lifestyle sector experience strongly preferred.
  • Proven track record of developing and executing high-impact marketing initiatives withmeasurable ROI.
  • Strong commercial acumen with experience contributing to sales forecasts, P&L, and strategic business planning.
  • Experience managing cross-channel marketing calendars and customer lifecycle programs.
  • Adept in digital platforms, performance marketing, CRM tools, and analytics.
  • Exceptional leadership, communication, and project management skills.
Education: Degree, Diploma
Employment Type: Full Time

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