Community Associate

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Company Details
Industry: Non-Profit Organization Management
Description: IWG is leading the workspace revolution. Our companies help more than 2.5 million people and their businesses to work more productively. We do so by providing a choice of professional, inspiring and collaborative workspaces, communities and services. Our customers are start-ups, small and medium-sized enterprises and large multinationals, with unique goals and aspirations. They want a choice of workspaces and communities to match their needs. Through our companies we provide that choice.
Job Description

What you’ll need

 

Customer service – this is at the heart of what we do so you should have a background in the service industry and have dealt with a diverse mix of people and customers. We offer a comprehensive induction and lots of training so we will consider people from a range of backgrounds such as Retail, Hospitality the creative arts…anywhere where the customer is at the heart of the business.  

 

Leadership - You’ll be working in a small team of between 2-5 people (depending on the size of your centre) so you should have experience of working independently. Leaders at IWG are inspiring, caring and nurturing to ensure their people feel motivated to deliver world class customer service, every single day. If you join us, you’ll be developing your career from day one!

 

Tech - We use a variety of systems and tech in our centres, so you’ll need to have a good command of basic IT packages such as MS Office. We will teach you the rest.  

 

Problem Solving – No two days will be the same, each one will throw up new challenges for you to overcome. Problem solving is important, you will be thinking on your feet, ensuring your centre always run smoothly.

 

What’s in it for you

 

You get to work in an amazing office building with great facilities

 

A structured, comprehensive induction and ongoing training to help you settle into your new job and grow your career

 

Lots of variety and new challenges - no two days are the same

 

An opportunity to help to run a centre as if it was your own

 

Dynamic working environments, with committed teams to build great relationships with customers

 

Generous benefits and salary

 

Sales & KPI led bonus & incentives

 

We are a truly global business with 3,400 locations in 120 countries. This means we can offer continual development and opportunities for progression including international mobility.

 

A truly diverse and inclusive workforce

 

Work/Life balance - standard business hours (Monday to Friday)

 

A full time, permanent job that you can rely on

 

 

 

Education: Degree, Diploma
Employment Type: Full Time

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