DUTIES AND RESPONSIBILITIES

Sales & Business Development

Proactively identify and approach potential customers (retailers, beauty stores, spas, salons, individual clients).

Develop and maintain a robust client pipeline to achieve and exceed monthly sales targets.

Conduct regular field visits to prospective and existing clients to promote products and close deals.

Pitch new product lines and promotions to increase product penetration in the market.

Customer Relationship Management

Build and sustain long-term client relationships to drive repeat business.

Provide after-sales support, resolve client complaints, and ensure customer satisfaction.

Gather client feedback to help improve product offerings and service delivery.

Product Presentation & Demonstration

Demonstrate product use and benefits to clients and retail staff.

Train stockists or store staff on new products and promotional campaigns.

Coordinate and participate in marketing events, beauty demos, pop-up activations, and trade shows.

Reporting & Market Intelligence

Maintain up-to-date and accurate records of daily sales activities and customer interactions.

Prepare weekly/monthly reports on sales performance, market trends, competitor activity, and client feedback.

Collaborate with the marketing team to align sales efforts with brand campaigns and seasonal launches.

Team Collaboration & Coordination

Work closely with warehouse, logistics, and customer service teams to ensure timely delivery and order fulfilment.

Assist in inventory planning by providing feedback on fast-moving products and client demand.

KEY REQUIREMENT SKILLS AND QUALIFICATION

Degree or Diploma in Sales, Marketing, Business, or a related field

Minimum of 5 years proven experience in selling cosmetics or beauty products

Demonstrated ability to meet and exceed sales targets

Excellent communication and interpersonal skills, with a strong customer-focused attitude

Strong negotiation and persuasion abilities

Self-motivated, goal-oriented, and able to work independently or as part of a team

Proficient in MS Office and basic CRM tools

Ability to speak Somali is a distinct advantage