DUTIES AND RESPONSIBILITIES

Sales & Revenue Generation

Proactively engage walk-in customers to drive product sales and meet monthly sales targets.

Execute upselling and cross-selling strategies based on customer needs.

Convert product consultations into purchases through persuasive, consultative selling.

Product Expertise

Demonstrate deep knowledge of Korean skincare products, ingredients, routines, and their benefits.

Stay up to date with emerging skincare trends and communicate those to clients.

Educate customers on correct usage of products and how to build effective routines.

Customer Service & Relationship Building

Greet customers warmly and provide personalized skincare consultations.

Establish and maintain long-term customer relationships to drive repeat business.

Handle customer complaints, returns, and feedback with professionalism and care.

Merchandising & Inventory Management

Ensure displays are attractive, well-stocked, and aligned with brand guidelines.

Monitor inventory levels and report low or fast-moving stock items.

Assist in regular stock counts and restocking processes.

Reporting & Performance Monitoring

Maintain accurate sales records and customer profiles.

Submit daily/weekly sales reports to the store or area manager.

Track and report customer feedback or product performance trends.

Training & Brand Representation

Participate in product and brand training sessions.

Act as a brand ambassador—uphold company image and promote brand values.

Support in-store promotional events, demos, and marketing campaigns.

KEY REQUIREMENT SKILLS AND QUALIFICATION

Diploma in Sales & Marketing, Beauty Therapy, or a related field

At least 1 year of proven experience in beauty sales, preferably in skincare or cosmetics

Strong knowledge of Korean skincare products, routines, and current skincare trends

Excellent customer service and interpersonal skills

Strong verbal communication skills and the ability to explain complex skincare information clearly

Well-groomed, confident, and approachable demeanor

Ability to work in a fast-paced retail environment and as part of a team

Passionate about skincare, beauty, and helping people feel confident in their skin

Ladies are highly encouraged to apply