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Senior Systems and Support Engineer

Poa Internet
Nairobi, Kenya
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Posted:Aug 28 By:Hiring Kenya

Company Details
Name:Poa Internet
Industry: Internet
Website: http://www.poa.co.ke/
Description: We believe EVERYONE in the world deserves access to the internet and affordable communications. Communications have an incredibly positive impact on improving the lives of individuals and accelerating the economic and social growth of developing countries; yet 4.4 billion people around the world are still unconnected and many more are poorly serviced. At poa! we believe everyone deserves access to the internet and it should not be limited to the privileged few. Our poa! Internet service provides wireless broadband to low income and rural communities across East Africa, offering individuals and small businesses highly affordable Internet access. poa! brings significant social benefit to the communities we serve by offering free access to digital content including educational and health materials as well as generating substantial employment opportunities.
Job Description

Role Responsibilities:                                                           

 

Manage and administer Windows/Linux servers, databases, and core applications.

 

Monitor and maintain the health of all core systems, servers and applications.

 

Respond to and resolve escalations during assigned shifts.

 

Support with network/system outages escalations to service providers and tracking of updates.

 

Troubleshoot and resolve incidents affecting service availability or performance.

 

Coordinate resolution efforts with internal software developers, network engineers, and external vendors.

 

Recommend and implement improvements to increase system performance, resilience, and efficiency.

 

Participate in the evaluation and rollout of new tools, systems, or upgrades.

 

Mentor and guide junior engineers in troubleshooting and best practices.

 

Academic Qualifications:

 

Degree in Information Technology, Computer Sciences, Telecommunication, or related discipline.

 

Key Competencies required for the role:

 

Experience as a Senior and Network Administrator with at least 5 years experience.

 

At least 2-3 years experience in Software development preferably in PHP framework.

 

Linux / UNIX administration.

 

Database Administration (MySQL,SQLite, Postgres).

 

Experience in developing under the following languages and frameworks: PHP, Drupal, JavaScript, HTML/CSS, Wordpress, Twig, REST and JSON.

 

Advanced networking (firewalls, routers, IP management).

 

 

 

Education: Degree, Diploma
Employment Type: Full Time
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