Posted:Aug 25
By:Hiring Kenya
Company Details
Industry:
Internet
Description:
Kilimall.co.ke is Kenyaโs largest online shopping mall. We launched in July 2014 and our mission is to become No.1 E-commerce platform in Africa. We serve a retail customer base that continues to grow exponentially, offering products that span various categories including Phones, Computers, Clothing, Shoes, Home Appliances, Books, healthcare, Baby Products, personal care and much more. Our range of services are designed to ensure optimum levels of convenience and customer satisfaction with the retail process; these services include our 7-day free return policy*, order delivery-tracking, dedicated customer service support and many other premium services. As we continue to expand the mall, our scope of offerings will increase in variety, simplicity and convenience; join us and enjoy the increasing benefits. We are highly customer-centric and are committed towards finding innovative ways of improving our customers' shopping experience with us Thank You and we hope you enjoy your experience with us.
Job Description
Duties & Responsibilities
- Provid onboarding training for new brands or new sellers before their store goes live.
- Support specific brands or sellers' daily operation- al.
- Communicate business goals with specific brands and sellers, discussing joint marketing plans, and driving them to achieve performance targets.
Requirements
- Minimum of a Bachelor degree in any related course.
- Rich product knowledge and familiar with e-commerce industry information.
- Takes initiative, has a strong sense of responsibility and can go the extra mile.
- Ability to work under pressure.
- Timely follow-up on inventory preparation and order fulfillment status of specific brands and sell- ers to improve fulfillment efficiency.
- Outstanding communication skills, both written and verbal.
- Outstanding organizational skills.
- Analytical skills and keen on details.
- Conduct regular data analysis and market research, and provide operational reports and recommendations to specific brands and sellers.
Dateline: 26th August 2025
Education: Degree, Diploma
Employment Type: Full Time
