Jobs

Branch Manager (Micro Finance)

Brites Management Services
3 Years
Bungoma, Kenya
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Posted:Aug 9 By:Hiring Kenya

Company Details
Name:Brites Management Services
Industry: Consulting
Website: http://www.britesmanagement.com/
Description: Brites Management Services Limited is one of the best leading Recruitment and HR consultancy companies in Nairobi, Kenya. We are registered and incorporated under Companies Act (Cap. 486) and we provide a complete range of HR Solutions. Our sole focus is to simplify the complexities of the HR department and help companies concentrate on the core business as we handle HR tasks more efficiently and accurately. We have diverse staff of seasoned professionals who are passionate about value addition to our clients. We deliver our services in a professional manner offering expertise support that amplifies a company’s potential by having a systematic process to not only offer the best talents but also other performance monitoring services. Over the years, we have acted as a preferred and the best Recruitment and HR Consultancy Company in Kenya, Africa, Middle East and handling assignments from all corners of the world. With our vast experience and in depth understanding of international recruitment procedures,
Job Description

DUTIES AND RESPONSIBILITIES

Branch Operations & Management

  • Oversee daily operations of the branch, ensuring compliance with internal policies and regulatory requirements.
  • Supervise branch staff and ensure efficient workflow across all departments (loans, customer service, cashiering, etc.).
  • Maintain a secure and professional banking environment.
  • Monitor and ensure operational efficiency and excellent service delivery.

Credit & Lending Management

  • Supervise loan processing, appraisal, disbursement, and recovery processes.
  • Maintain a healthy loan portfolio by ensuring timely repayments and low delinquency rates.
  • Ensure adherence to credit policies, procedures, and risk mitigation frameworks.
  • Evaluate and approve/recommend loans within set authority limits.

Business Development & Client Relationship Management

  • Drive business growth through client acquisition, product promotion, and customer retention strategies.
  • Build and maintain strong relationships with clients, local leaders, and community stakeholders.
  • Identify new business opportunities and partnerships to increase the branch’s outreach and portfolio.

Team Leadership & Development

  • Lead, coach, and mentor a team of loan officers and branch support staff.
  • Conduct regular performance evaluations, training sessions, and staff capacity-building initiatives.
  • Foster a high-performance culture and ensure alignment with organizational goals.

Reporting & Compliance

  • Prepare and submit accurate and timely branch performance reports.
  • Ensure compliance with all financial, operational, and audit standards.
  • Address and resolve internal and external audit findings.

KEY REQUIREMENT SKILLS AND QUALIFICATION

  • Degree in Finance, Business Administration, Economics, or a related field
  • Minimum of 3 years’ experience in microfinance, retail banking, or financial services, with at least 1–2 years in a managerial or supervisory role
  • In-depth understanding of microfinance principles, group lending methodology, and rural financial markets
  • Strong credit analysis, risk management, and customer service skills
  • Proficiency in Microsoft Office (Excel, Word, PowerPoint) and experience working with Core Banking Systems (CBS).
Salary: Kshs. 35,000 - Kshs.40, 000
Education: Degree, Diploma
Employment Type: Full Time

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