The Role

We’re looking for a highly organised, tech-savvy Operations & AI Assistant to help us lay the foundations for Eastrise’s operational backbone. You’ll work directly with the CEO and Country Directors to set up and streamline core functions including finance, HR, policies, administration, and internal operations. A key part of your role will involve exploring how AI tools can support and scale our workflows.

This is a great opportunity for someone who enjoys building systems from scratch, loves to problem-solve, and wants to be part of a purpose-driven startup.

Key Responsibilities

Operations Setup & Support

Help design and document internal workflows, templates, and SOPs

Assist with company registrations, contracts, and compliance across jurisdictions

Support procurement, admin, and digital tools setup

HR & People Ops

Help draft HR policies, onboarding processes, and contractor agreements

Support recruitment administration and tracking systems

Finance & Governance

Support basic financial operations (e.g. invoicing, expense tracking, budgeting frameworks)

Assist in building governance frameworks, reporting templates, and internal documentation

AI Integration

Identify and test AI tools to improve productivity (e.g. Notion AI, ChatGPT, automation tools, Zapier, Airtable, etc.)

Set up and train internal teams on how to use AI tools for admin, research, and content support

Special Projects

Provide support on research, presentations, grant proposals, or partner onboarding as needed

Coordinate with external service providers (lawyers, accountants, designers, etc.)

Who You Are

You have 3+ years of experience in operations, project coordination, HR or admin, ideally in a startup or fast-paced environment

You have strong organisational and documentation skills

You’re curious and proactive, not afraid to build new systems or find better ways of working

You have a good understanding of AI productivity tools, and are excited to explore new ways of integrating them

You’re comfortable working remotely and managing up with initiative

Experience working across multiple jurisdictions (especially in Africa or Europe) is a bonus

Excellent written and spoken English is a must; Polish or Swahili is a plus