Key responsibilities

Responsible for the interface and support between the Bank and the clients or prospective clients.

Maintaining good customer relationship to ensure that customer needs are met and are in line with the strategic objectives of the Bank.

Identifying and developing business with emphasis on income generation.

Gather market and customer data for business development and sales opportunities

Meets assigned targets for profitable sales growth in assigned product lines.

Design and implement strategic sales plan that will expand the Bank’s customer base

Reviewing of daily sales reports.

To cross sell the Bank’s existing products.

Build and maintain customer relationships through continuous networking activities and customer visits.

To provide excellent customer services.

Assisting the Business Development Manager in identifying emerging markets and market shifts

Develop and implement a strategy for customer acquisition and retention.

Development of new strategic relationships with existing and new partners and clients and prospect for new clients and identify market segments in which to sell.

Competitor analysis and counter measures.

Working with other departments to ensure smooth coordination of the Bank’s operations.

Knowledge, experience, and personal competencies

For the above position, the successful applicant should have:

Bachelor’s degree or Diploma in business related field or related professional qualifications

Minimum of 2 years’ experience in sales and marketing in either a Bank, Insurance company, Sacco, Microfinance sector or related experience in the FMCG sector.

Proficiency in Microsoft Office and knowledgeable in financial applications.

Current affairs awareness in the Financial sector.

Proven ability to meet set targets.

Excellent leadership skills.

Ability to provide advice and cause/effect evaluation to support business decision making.

Independent and logical thinker, yet an achiever and implementer.

Builds relationships and networks easily.