Support the Eastleigh Maternity Home Centre Manager in running of the facility   

• Maternity/In-patient activities
• Act as the Team Leader in delivery of maternity/in-patient and theatre services.
• Coordinates all staff and ensures all service delivery areas are appropriately staffed  
• Conduct normal deliveries and assess clients at all stages of delivery. Makes recommendations for caesarean section o Maintain high standards of cleanliness and infection control measures  
• Ensure theatre/in-patient supplies are always adequate and any shortages reported to the Centre Manager to ensure smooth continuity of services
• Ensure the emergency tray is up to date and the daily checklist is duly filled and any replenishments done immediately 
• Ensure all patient records are duly filled in the electronic health record and necessary receipts issued  
• Ensure a daily hand-over of ward/in-patient clients has taken place and the report is handed over to the Hospital Manager on a daily basis.

Management and accurate documentation of all services rendered   

• Maintain accurate client records on the Electronic Health Record (EHR)  
• Ensure all client information is always kept confidential and stored appropriately  
• Collate all activity data in an accurate and timely manner for internal and external reporting purposes  
• Analyse activity trends and ensure performance targets are achieved, pro-actively identifying and implementing opportunities for improvements  
• Assist in the collection of client feedback data  
• Refer clients promptly when needed  

Effective participation and support of the centre team both in quality assurance and promotional activities   

• Offer quality services including the full spectrum of MSI services   
• Ensure proper use of medical equipment and supplies and notifies Centre Manager of repairs, maintenance or replacements of equipment and instruments  
• Report all major and minor incidents within 24 hours   
• Actively promote the work of the centre in order to generate demand for the services, e.g. educational and awareness-raising events   
• Positively promote MSIK as a leading, quality provider of reproductive & sexual health services.
• Undertake root cause analysis of incidences and develop action plans, ensuring that this leads to change in practice  
• Establish and maintain effective communication with clients, relatives and team members to contribute to the active resolution of potentially complex situations, complaints and issues  
• Lead on the implementation of patient safety strategies as shall be recommended by the quality team  
• Share best practices and drive improvements in patient care through regular review meetings and CMEs  
• In conjunction with the consultant obstetrician/gynaecologist, the Matron will be responsible for monitoring and maintaining excellent clinical standards within clinical teams  
• Assuming the role of Business Manager in their absence  
• Provide guidance and support to junior team members to fulfil their responsibilities.

Efficient and effective service delivery of the full range of MSIK services   

• Provide comprehensive client counselling on reproductive health, permanent/long term and short-term contraceptive options, cervical and STI/HIV screening  
• Consistently provide quality services in accordance with MSI clinical guidelines and protocols  
• Ensure all clients are treated with sensitivity, respect, and consideration.  If complaints are raised, effectively manage and resolve them and to promptly escalate to Hospital Manager  
• Monitor and evaluate client care continuously and recommend improvements as necessary  
• Provide accurate information to clients, and their families where required, to enable clients to make informed decisions about their reproductive & sexual health  
• Ensure all nurses and care assistants are trained in Good Clinical Practice according to MSI standards of care and protocols   
• Ensure all nurses understand and adhere to the MSI protocols they are working with   
• Ensure all nurses understand the specific adverse event reporting mechanisms in place for MSIK and are able to implement the same appropriately and timely   
• Refer complex clients to the medical officer/Consultant Obs/Gyn for management   
• Conduct follow up and report all complications in writing within or before the end of current duty
• Maintain confidentiality at all levels. 

REQUIREMENTS

Qualifications

• Degree/Diploma in Nursing
• Must be registered with the Nursing Council of Kenya and possess a valid Practice License.  
• At least 4 years working experience as a nurse in a reputable hospital/medical facility.  
• Management training will be an added advantage  
• Practising knowledge of Sexual Reproductive Health an advantage  
• Diploma in Clinical Medicine and Surgery with a higher diploma in Anaesthesia.

Skills

• Proven clinical experience and demonstrable commitment to learn and develop skills   
• High regard for confidentiality and demonstrable integrity   
• Excellent communicator – both written and spoken   
• Commitment to excellent client care and the delivery of client-focused services.   
• High level of attention to detail   
• Team player who accepts constructive criticism and is comfortable with giving constructive criticism.
• Ability to remain calm under pressure.
• Ability to work flexibly to meet service needs