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Sales Consultant A 

iSON Xperiences Limited
Nairobi, Kenya
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Posted:Jul 2 By:Hiring Kenya

Company Details
Name:iSON Xperiences Limited
Industry: Telecommunications
Website: http://www.isonxperiences.com/
Description: iSON has been in contact center operations in Kenya since February 2011 and has the best call center in Kenya. For a leading African telecom client, iSON provides Inbound Customer Service, mobile money, Inbound-Dealer Helpdesk, Outbound Sales, Retention and customer Health check, Back-Office, Social Media care, KYC, W.COM-Mailbox, Data Cleanup services, switchboard services, we have more than 100 staff employed in our call center in Kenya. Besides Telecom, we serve automobile clients. iSON Xperiences is a specialist in proactive customer engagement and customer xperience management, partnering with leading brands to optimize their customer xperience, revenue generation and business process management across the enterprise. Our dedicated and talented workforce spread across Sub-Saharan African countries, along with India and Myanmar, are redefining the way people connect with enterprises. In less than a decade, we have grown into a global business and this is our growth story.
Job Description

About the Role:

 

We are hiring Sales Consultant to join our fast-paced, performance-driven team. You will engage potential customers over the phone, understand their needs, and offer tailored solutions to drive sales and customer satisfaction.

 

Key Responsibilities:

 

Call at least 80 leads every week – B2B prospects.

 

Potential leads to be follow-up on regular basis, including sending follow up emails and regularly calling them, and establish their requirements; timelines for projects; pain points and/or enquiries. 

 

Ensure potential customers are sent quotes in a timely manner.

 

Follow ups on the quotes sent and address any concerns raised on the quotation to ensure closure of the lead. 

 

Schedule conference calls to address technical questions.

 

Maintain sales records and meet daily/weekly KPIs

 

Utilize effective negotiation skills to close deals and foster strong client relationships

 

Attend relevant industry conferences and exhibitions to network and identify new business opportunities.

 

Conduct comprehensive market analysis to stay informed on industry trends and competitive activity.

 

Qualifications:

 

Minimum of Degree in Sales, Marketing, or in Business, or a related field

 

At least 5 years sales experience in high value sales – preferably in fiber optic

 

Excellent communication and persuasion skills

 

Target-driven and resilient under pressure

 

 

 

Education: Degree, Diploma
Employment Type: Full Time
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