Key job responsibilities

Deliver best-in-class security services focused on enhancing the safety and security of all Amazon employees, contractors, and visitors.

Be the trusted security advisor and subject matter expert in the assigned area of responsibility, through high quality communication and excellent briefing skills.

Manage day-to-day security operations for a diverse portfolio of sites and customers with unique requirements.

Implement security plans, policies, and programs in support of the team and organizational goals.

Coordinate security incident response.

Respond to customer security concerns.

Monitor the external threat environments in the defined area and take measures to minimize security risk to the business to the dynamic security environment.

Successfully align ACS metrics, goals, and strategic direction across the geographic area to support overall team mission.

Earn trust through key customer and stakeholder engagements, and liaison with external partners.

Communicate accurately and in a timely manner with stakeholders.

Build and maintain close relationships with peers at other security functions at Amazon to exchange and share security concerns and collaborate on closing gaps and building best practices.

A day in the life

Oversee guarding operations and hold guarding vendors accountable for the quality-of-service delivery. This includes identifying opportunities for cost efficiencies and frugality.

Build relationships through coordination with internal and external security partners including local law enforcement.

Monitor performance metrics to improve individual, team, system, and site performance.

Conduct site security assessments and audits.

Identify, escalate, and mitigate any potential gaps in security controls.

Plan and lead drills, tabletop exercises, and other security readiness activities across sites.

Deliver projects to ensure achievement of delivery of milestones to meet team goals.

Implement effective, predictable, and measurable processes and procedures to be communicated clearly among Amazon stakeholders.

Conduct initial incident investigations.

Coordinate corporate security support to events.

Support the maintenance and testing of business continuity plans.

Conduct customer outreach and support organizational safety and security initiatives.

Monitor physical security device installation, commissioning checks of new buildings; and ongoing maintenance activities, including engagement with vendors.

About the team

The Global Corporate Security team drives security operations for Amazon Corporate Security at corporate sites worldwide. Divided in three regions (Americas; Asia Pacific; and Europe, Middle East, and Africa) each led by a Head of Corporate Security, Global Corporate Security is a team of security experts who work closely together to protect and secure Amazon’s people and business.

BASIC QUALIFICATIONS

Bachelor’s degree in Criminal Justice, Security, Law Enforcement, Business Management, Accounting, International Relations or equivalent education or working experience.

Minimum 3 years’ experience in the security field in a global corporate environment or large sized organization (e.g. NGO, public sector, police, or military).

Experience managing service providers and vendors.

Security operations, risk management, and incident response.

Training development and delivery.

Security incident investigation.

Project Management.

Contract management.

Fluent in English, and able to communicate (written/verbal) clearly and concisely

PREFERRED QUALIFICATIONS

Master’s Degree in Business Management or equivalent, relevant certification, or experience.

Experienced in corporate security for a global/large company.

Understanding of crisis operations, risk management, and crisis communication best practices.

Working knowledge of legal contracts, budgeting, and key terms.

Substantive experience in physical security and technology.

Experience writing and publishing security standards and policies.

Skilled in developing metrics and in conducting security-related trend analysis.

Experience in conducting basic investigations / fact finding.

Skilled in the management and use of SharePoint, Tableau, Asana, Smartsheet, or other collaboration and work management software.