Key Responsibilities

• Working closely with the regional recruitment team and global People Team, be an ambassador for the Institute in our recruitment processes
• Working closely with the Recruiting Managers, Recruiting Advisors and Recruiting Coordinators, Senior Stakeholders, and broader Talent & People team to define, coordinate within a streamlined Talent & Recruitment process, driven by the needs of the relevant team or division and funding requirements
• Administering current, existing, new, and innovative methods of talent acquisition, measuring performance through key metrics and continuously improving standards & process
• Conducting active search for candidates through LinkedIn or other relevant talent platforms where applicable
• Ensure recruitment operational excellence by continuously monitoring operations and improving performance while ensuring excellent customer service.
• Working with our Recruiting Managers, Recruiting Coordinators, Operations team, and broader People Team to ensure that new roles are correctly posted on our ATS and LinkedIn life page where relevant
• Working with our Recruiting Managers, Recruiting Coordinators, and Hiring Managers to thoroughly and efficiently sift all applications made through our ATS
• Being an ambassador for the Institute in all communications with candidates and applicants
• Shortlisting candidates for our Recruiting Managers across various roles and career levels, based upon competences and ambition
• Working with our Recruitment Managers to support Hiring Managers through interview & assessment processes in order to ensure candidates progress in a timely manner
• Maintain recruitment metrics and ensure that all data relevant to our recruitment process is up to date and clean for accurate reporting; assist with reports on talent metrics and data visualization.
• Accurately prepare Employment Agreements, maintain new staff files and administer background checks
• Coordinate with HR Business Partners and Hiring Managers to ensure appropriate orientation/onboarding support is provided to new hires.
• Engaging with successful candidates to support a positive and engaging experience across their candidate journey (sourcing, interviewing, hiring, onboarding) with the Institute
• Providing administrative support across Talent functions & programs, which includes recruitment, hiring, onboarding, offboarding, staffing, and performance management where applicable
• Undertaking project work such as the annual TBI Graduate Associate Internship programme amongst other recruitment special projects
• The role holder will step in  to support the Africa People team as needed from time to time, ensuring smooth HR Operations and a seamless employee experience.

Person Specification

This is a key role in the regional Talent Team and global People Team. The successful postholder will help shape and grow the recruitment function to provide excellent talent for the Institute at a time of significant employee growth.

The successful candidate should possess a commitment to an outstanding candidate recruitment journey, exemplary communication skills, outstanding attention to detail, eagerness to excel, a capability to grow in their role and be able to demonstrate most of the following:

• Around 3-6 years’ experience of inhouse and agency recruitment.
• Experience in a similar role within the management consulting and/or professional services sector would be an advantage
• Excellent organisational skills, with the ability to meet deadlines under pressure and manage multiple tasks and competing priorities
• An ambition to analyse, interpret and communicate complex and fast-moving information to internal stakeholders in a consultative manner
• Proficient knowledge of MS Office (Word, Excel, PowerPoint, and Outlook)
• Bachelor’s degree in human resources or a related field.
• Strong interpersonal and communication skills, problem-solving aptitude, and ability to work both independently and as a collaborative team player
• Excellent verbal communication, writing, researching and editing skills. Fluency in written and spoken English is essential
• Excellent diplomacy, discretion and ability to engage with individuals at all levels is desirable
• An innovative approach to recruitment, demonstrating the ambition to make suggestions around task and process improvement
• Relevant IT skills and ability to learn new systems easily
• Relevant experience in use of an ATS (we use Workday)
• Flexible working style and ability to support our recruitment initiatives across numerous jurisdictions, learning quickly and with ambiguity
• High organisation with strong attention to detail, excellent administration skills, and the ability to manage systems and processes
• Experience working within a busy recruitment team