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Head of Sales Operations and Growth

Nairobi, Kenya
Company Details
Name:Deimos
Industry: Information Technology and Services
Description: Businesses today are adopting the cloud for improved services to their customers. Our purpose is to guide companies on that journey to drive the adoption of DevSecOps so that our clients can remain ahead of the curve. We have an intense focus on engineering fundamentals, whether Developer and Security Operations, Cloud Native Transformation Strategy or Software Engineering & Architecture. This focus allows us to plan and build a solid foundation for companies, resulting in simplified workflows, stronger systems and true future-proofing. Our services help companies avoid costly mistakes to benefit from scalable, performant, and reliable systems that lie at the end of a cloud-native transformation. We have successfully helped many multinational businesses make their journey to the cloud. These companies now have easy access to their data from anywhere in the world, with security second to none.
Job Description

Why this Role Matters

At Deimos, we don’t just have a sales team - we have exceptionally talented salespeople who are building partnerships that fuel cloud transformation and scale across Africa. But to truly unlock their full potential, they need the right systems, insights, and processes - and that’s where you come in.

Think of this role as installing a nitrous oxide system (NOS) into a high-performance race car. Our sales team has the talent, drive, and ambition, but they need your expertise in Sales Ops & RevOps to optimise processes, eliminate inefficiencies, and accelerate deal-making.

Your work won’t just be behind the scenes, it will directly empower the team to close more high-value deals, shorten sales cycles, and scale revenue faster. You’ll be the bridge between Sales, Partnerships, Marketing, and Customer Success, ensuring seamless execution and turning data into a competitive advantage.

If you’re excited by the idea of engineering the ultimate growth engine for a fast-scaling, high-impact company, this is the role for you.

  • Build and optimize a scalable, structured sales process
  • Implement data-driven sales forecasting, pipeline visibility, and automation.
  • Enable the Partnerships & Channel Sales team to close more high-value deals.
  • Fix process gaps that slow down deal execution and revenue growth.
  • Act as the bridge between Sales, Marketing, Partnerships, and Customer Success.

What Success Looks Like (12-Month Impact Goals)

Sales Process Optimization & Enablement

  • Implement a structured CRM-driven sales pipeline to track leads, deals, and revenue.
  • Develop a repeatable sales process that improves deal velocity and team efficiency.
  • Establish a qualification framework to help the Partnerships & Channel Sales team focus on high-value opportunities.
  • Define and enforce a seamless handover process between Sales, Partnerships, Marketing, and Customer Success.

Pipeline & Revenue Operations (RevOps)

  • Ensure full pipeline visibility through accurate CRM tracking, forecasting models, and reporting dashboards.
  • Implement performance tracking metrics for sales efficiency, win/loss rates, and deal conversion.
  • Own sales data hygiene and reporting accuracy, ensuring leadership has the right insights to drive decisions.

Empowering the Partnerships & Channel Sales Team

  • Provide data, insights, and automation tools that enable the Partnerships & Channel Sales team to focus on high-value partnerships.
  • Establish a repeatable, scalable revenue operations framework that supports multi-cloud partner expansion (AWS, GCP, Azure, Huawei).
  • Reduce admin work for the sales team by automating reporting, lead tracking, and follow-up workflows.

Cross-Functional Collaboration & Sales Alignment

  • Act as the bridge between Sales, Partnerships, Marketing, and Customer Success to ensure a cohesive revenue strategy.
  • Eliminate siloed information by implementing a central knowledge-sharing system to improve transparency.
  • Work with Finance & Leadership to develop pricing models and revenue forecasting tools.

Compensation & Performance Structure

  • OTE (On-Target Earnings): Base Salary + Performance-Based Bonus.
  • KPIs: CRM adoption, pipeline visibility, sales cycle reduction, deal conversion improvement, and revenue-influenced growth.

Who We’re Looking For

  • Sales Operations & Growth Expertise: Proven success in Sales Operations, Revenue Operations (RevOps), or Sales Enablement.
  • CRM & Data Mastery: Experience optimizing CRM systems (HubSpot, Salesforce, or similar) and implementing automation tools.
  • Pipeline & Forecasting Leader: Strong background in pipeline visibility, deal qualification frameworks, and sales analytics.
  • Cross-Functional Strategist: Ability to align Sales, Partnerships, Marketing, and Customer Success for seamless execution.
  • Process & Metrics-Driven: Experience in defining and tracking sales KPIs, quota attainment, and sales funnel conversion.

Preferred Experience:

  • 5-8 years in Sales Operations, Revenue Operations, or Sales Enablement.
  • Proven experience implementing structured sales processes & CRM optimization.
  • Strong analytical skills - able to turn sales data into actionable strategies.
  • Experience working cross-functionally with Sales, Partnerships, and Marketing teams.
  • Familiarity with B2B cloud sales, SaaS, or multi-cloud partnerships (preferred but not required).
Education: Degree, Diploma
Employment Type: Remote

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