The role holder will be implementing and coordinating Records Management and Archives Administration procedures, policies, and systems. Focus on identifying opportunities to streamline processes, with the ultimate goal of ensuring all archival support activities are executed efficiently and effectively.

Archives performance Management & Reporting:

• Receive, reconcile, sort, file, describe, box, and place KYC and POCAMLA records forwarded from branches monthly.
• Scan, index, and upload documents into the DMS system.
• Process and manage records from business units.
• Monitor filing activities by branch and head office departments.
• Supervise the transfer of records from business units to archival repositories.
• Arrange received records on shelves according to approved procedures and descriptions.
• Prepare finding aids to facilitate record location and retrieval.
• Retrieve all records requested by business units within stipulated SLAs.
• Identify and remove obsolete records from active files for disposal.
• Update and share weekly performance reports within designated timelines.

Governance:

• Uphold and promote the bank’s corporate philosophies.
• Enforce compliance with approved policies and procedures.

Financial/Planning & Budget Management:

• Safeguard proper use of bank assets under your custody.

Supplier/Customer Performance:

• Resolve issues to the satisfaction of customers and within SLA.

Learning and Growth:

• Foster teamwork to maintain a positive environment within the department.
• Participate in required bank ecosystem training.
• Engage in Bank e-learning programs.
• Integrate the Group’s culture into daily operational routines

Qualifications

• Academic: Bachelor’s degree in information sciences with a bias in archives & records management  
• Desired work experience: Minimum of 5 years proven experience in a similar role