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Direct Sales Agent (DSA)

Mombasa, Kenya
Company Details
Industry: Consulting
Description: HCS Affiliates Group, is a one-stop human resources and management consultancy organization, headquartered in Nairobi, Kenya.
Job Description

Our client in the Telecommunications sector seeks to recruit a Direct Sales Agent (DSA).

Reports to: Shop Team Leader

Job Purpose

  • To market and sell Company products and services to all customers in a professional manner.
  • The role needs to adhere and function within the guidelines for finance controls, processes, and policies that encompass retail operations mandate.

Key Responsibilities

  • Generate Sales – as per Targets – for Airtime, Acquistions & Devices
  • Monitor Telkom’s inventory and consignment stock for accurate balance of inventory movements and physical stock daily
  • Manage daily cash float and account for daily sales
  • Support and implement the customer experience improvement strategies for increased sales
  • Offer technical support to customers especially on configuration of data devices.

Qualifications- Academic and Professional

  • Diploma/Bachelor’s Degree in Business, Marketing or related field

Experience

  • At least 1 year experience in sales

Technical competencies

  • Marketing skills
  • Product Knowledge
  • Upselling and Cross selling
  • Solution Oriented
  • Customer relationship management.

Core competencies

  • Customer focus
  • Networking and building partnerships
  • Influencing and negotiating
  • Analytical thinking

Leadership competencies

  • Strategic orientation
  • Business Acumen
  • Results orientation
  • Developing self/others
Education: Degree, Diploma
Employment Type: Full Time

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