Key Responsibilities – Office Receptionist

• Greet and welcome guests in a professional and friendly manner.
• Assist with general information requests both in person and over the phone.
• Manage the reception area, ensuring it is clean, organized, and professional.
• Handle incoming and outgoing mail, packages, and deliveries.
• Assist with administrative tasks, like photocopying scanning, data entry and filing
• Coordinate office supplies and ensure inventory is maintained.
• Provide general information to visitors and callers about the organization.
• Support the management with additional clerical tasks as need
• Assist with setting up rooms for meetings and events when necessary.
• Assist with follow-ups on deductions remittance to the Authorities for example NSSF C NHIF.
• Assist with postage and running out of office errands.
• Monitor and controlling access of the office and ensuring adherence to safety protocols and procedures.

Key Responsibilities – Office Cleaner/Storekeeper

• Clean, dust, and sanitize office areas, including desks, floors, and washrooms.
• Empty waste bins, dispose of trash.
• Prepare tea and clean the kitchen area.
• Maintain cleanliness in meeting rooms, reception areas, kitchen spaces, and corridors.
• Refill supplies like hand soap, paper towels, and toilet paper in the office and restrooms.
• Report any maintenance issues (leaks, broken items, etc.) to the facilities manager.
• Manage inventory of office supplies, cleaning materials, and other consumables.
• Organize and store items in an orderly and accessible manner.
• Keep accurate records of stock levels and ensure replenishment when needed.
• Conduct periodic stock audits and update inventory management systems.
• Ensure compliance with company safety regulations.

QUALIFICATIONS AND EXPERIENCE:

• Diploma in Business Administration, Office Management, or related field (preferred).
• At least 2 years of experience in a receptionist, administrative, or office support role.
• Experience with handling front desk operations or managing administrative tasks.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook).
• Familiarity with office equipment (e.g., printers, copiers, and telephone systems).
• Knowledge of scheduling and appointment systems.
• Competency in Google Workspace tools (Docs, Sheets, Calendar, and Drive) is an added advantage.