Overall Description of the position

• Under the direction and supervision of the Programs Coordinator, the role of the MEAL Manager is to establish and implement systems to promote evidence-based decision-making and to ensure harmonized monitoring, evaluation, accountability and learning practices across MEAL and program teams at the mission level. The position holder will support the design of standardized MEAL processes and tools in coordination with other departments. This will involve creating, developing, and supporting program teams to use MEAL systems to collect, aggregate and analyse data, and subsequently play a key role in ensuring that the reporting needs of key stakeholders are met. The office holder shall work with the programs team to utilise project implementation and monitoring data to develop concept notes and proposals for funding. S/he shall support the Mission partners in ensuring their MEAL systems are effective and responsive and in rolling out MEAL activities. Moreover, the MEAL Manager acts as a custodian of the programmatic capitalisation of best practices, and actively seeks to enhance knowledge management, including the institutional memory conservation. Additionally, the post holder is expected to take a lead in MEAL budgeting and recruitment

Specific duties of the position

The MEAL Manager will be responsible for the following function :

• Lead the development of MEAL systems, including procedures, guidelines, and tools.
• Advise management on MEAL solutions/options in the design of staffing, resourcing, and budgeting.
• Support in program design and proposal development, including theory of change development and logical framework design.
• Support the program teams in planning for and executing MEAL activities, including data collection methodologies and tools, and data management, analysis, and use.
• Support the implementation, dissemination and utilization of evaluations, assessments, and monitoring data in program development, adjustment, review, and reporting.
• Contribute to organizational learning through supporting specific analysis, lessons learned, and reports.
• Capacity building and training of program and support staff as well as of partner organizations on MEAL technical and conceptual areas.
• Ensure effective knowledge sharing and translation within the mission.
• Ensure effective complaints handling mechanism is operational, including maintaining a current complaint register, and responses provided within the shortest time possible.
• Compile periodic complaints reports to management with recommendations based on data.
• Serve as focal point for the mainstreaming of specific cross-cutting subjects and ensure they are implemented and reflected in programs with special focus on protection, gender, environment, and child safeguarding mainstreaming.

Job Specifications

• Ensure effective complaints handling mechanism is operational, including maintaining a current complaint register, and responses provided within the shortest time possible.
• Compile periodic complaints reports to management with recommendations based on data.
• Serve as focal point for the mainstreaming of specific cross-cutting subjects and ensure they are implemented and reflected in programs with special focus on protection, gender, environment, and child safeguarding mainstreaming.
• Experience in and commitment to participatory management and maintaining a supportive, open environment to ensure the transferring of knowledge & development of all staff.
• Excellent written and spoken English.
• Computer skills (MS Package), knowledge of statistical software and/or qualitative data management software will be an advantage.
• Experience with mobile data collection software (ODK, KoboCollect);
• Knowledge of use of GIS is an asset.
• Excellent communication and interpersonal skills.
• Ability to travel frequently and under the travel requirements of the assignment.

Ethics and professional practice

• Respect and promote SIF’s Policies and Agree to comply with SIF Code of Conduct and ensures Child Safeguarding standards are upheld.
• Report to your line manager any discrepancies of SIF’s policies among the team or partners
• Always maintain confidentiality.