REF: TNH/HRD/CO/02/2025

The overall purpose of the role is to collect debts and carry out periodic reconciliations of debtor (individual/corporate schemes) accounts in order to ensure timely debt collection in line with the Hospital’s credit policy.

ROLES AND RESPONSIBILITIES

• Prepare and dispatch monthly statements of accounts to clients to ensure clients are up to date with their debt status;
• Monitor credit limits for corporate clients and interim bills for insurance companies to ensure timely action on accounts that exceed the credit limits and timely settlement of bills;
• Collect debts from clients in line with set targets;
• Schedule and attend meetings with clients in line with requirement;
• Prepare periodic reports in line with requirements;
• Receive and submit remittances from clients to treasury and ensure payments are allocated for in the debt records;
• Prepare dispatch and maintain a record of statement expectation letters and notice of suspicion in line with the set guidelines;
• Attend to client queries regarding banks guarantee and contracts in liaison with corporate schemes department;
• Conduct monthly reconciliations on clients account portfolio to ensure accurate and up to date records;
• Respond to internal and external audit queries in line with requirements;
• Prepare periodic write off schedules for approval by management;
• Prepare and dispatch client invoices in line with requirement;
• Identify and communicate clients that deserve rewards to marketing team for the necessary action; and
• Any other responsibilities assigned to the job holder by the supervisor from time to time.

Occasional duties:

The job holder may be called upon to:

• Chair weekly departmental meetings and take minutes on a rotational basis.

EDUCATION AND EXPERIENCE

• Bachelor’s degree in Accounting, Finance or any other business related field from a recognized institution.
• Partial accounting qualification i.e. CPA Part II or ACCA 2.
• Minimum of 3 years’ experience in credit control/credit management