Every founder I know has a story of a small pivot that saved the business. Not a grand reinvention, just a quiet adjustment made after listening carefully. That's the real skill: staying close enough to your customers to hear what they actually need befor... moreEvery founder I know has a story of a small pivot that saved the business. Not a grand reinvention, just a quiet adjustment made after listening carefully. That's the real skill: staying close enough to your customers to hear what they actually need before it's obvious. less