Verizon has updated the rules for unlocking prepaid phones sold through TracFone, affecting new users who expected the old 60-day unlock. The change comes after the Federal Communications Commission removed the requirement for automatic unlocking, giving carriers more control over device policies. Customers who activate TracFone devices after January 20, 2026, will now have to wait a full year before requesting their phone to be unlocked.
This move ensures that phones remain tied to Verizon’s network longer, while still allowing unlocks for those who meet the new conditions. Users who purchased devices before this date continue to benefit from the 60-day unlock window, preserving access for existing customers.
The shift from a 60-day to a 365-day lock period isn’t just procedural. Verizon says the previous rule was often exploited for fraudulent activity, prompting the company to require users to actively request an unlock instead of automatically unlocking devices. This ensures that devices stay secure and reduces misuse.
Locked phones operate exclusively on the carrier they were purchased from, such as Verizon, AT&T, or T-Mobile. Unlocking allows the device to work with other networks once eligibility requirements, like active service payments, are met. With the new policy, customers must maintain an active service plan throughout the year to qualify for unlocking.
New TracFone buyers now face a longer waiting period to unlock their devices. To be eligible, users must:
Keep their TracFone service active and paid for 365 days.
Submit an unlock request once the one-year mark is reached.
Failing to maintain active service may extend the wait time beyond a year. Customers who bought their phones before January 20, 2026, will still have the 60-day option, providing some continuity for existing users.
The company emphasizes that unlocking will no longer happen automatically, which marks a significant shift from recent practice. Users will now need to take initiative to unlock their devices once they meet the required conditions.
This change isn’t entirely new for Verizon. Before acquiring TracFone in 2021, similar one-year lock-in policies were already in place. When Verizon finalized the merger, the 60-day unlock rule was introduced as part of regulatory agreements. Historically, TracFone also faced scrutiny for failing to unlock phones under the Lifeline subsidy program, which led to government-mandated adjustments in the past.
With the new policy, Verizon is effectively returning to its pre-merger approach, balancing regulatory compliance with fraud prevention. The move also reflects broader trends in the telecom industry, where carriers are increasingly tightening control over device unlocks.
For TracFone users planning to switch carriers or unlock their devices, the key takeaway is patience. Maintaining continuous service for a year is now a prerequisite for new phones, and requests must be submitted by the user. This shift impacts anyone expecting quick unlocks and emphasizes the importance of understanding carrier policies before purchasing a device.
Verizon’s updated policy aligns with its efforts to secure networks and prevent abuse while still offering flexibility for customers who plan ahead. Users should monitor their eligibility and plan unlock requests accordingly to avoid delays.
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