How do companies actually adopt AI without chaos? That’s the question Scribe is answering—loudly and lucratively. The workflow intelligence startup just raised $75 million in a Series C round led by StepStone, vaulting to a $1.3 billion valuation. Founded by former McKinsey and Greylock alumna Jennifer Smith, Scribe positions itself as the missing link between AI hype and real-world business transformation. Its secret? Turning invisible employee know-how into structured, AI-ready data.
CEO Jennifer Smith puts it bluntly: “AI can’t improve what it can’t see.” Many enterprises rush to deploy AI tools without first understanding their own internal processes—leading to wasted investment and stalled ROI. Scribe tackles this by capturing how top performers actually work. Using a lightweight browser extension or desktop app, Scribe records real-time workflows, auto-generating step-by-step guides complete with screenshots and annotations. The result? A living library of institutional knowledge that AI systems can finally understand and act upon.
Initially known for workflow documentation, Scribe has evolved. Its newest product, Scribe Optimize, analyzes millions of recorded workflows across 40,000+ software tools to pinpoint automation opportunities. By benchmarking a company’s processes against anonymized industry data from its database of 10 million workflows, Optimize doesn’t just suggest changes—it shows exactly where AI can cut costs, reduce errors, or speed up onboarding. For leaders drowning in disjointed tools and tribal knowledge, this isn’t just helpful—it’s transformative.
The $75 million round drew heavyweights: StepStone led, with strong support from existing backers like Redpoint Ventures, Tiger Global, Amplify Partners, Morado Ventures, and New York Life Ventures. Notably, Scribe hasn’t even spent the $25 million it raised in 2024—a rarity in today’s burn-heavy startup climate. Smith attributes this discipline to a focus on product-led growth and capital efficiency, allowing the company to scale without the usual funding frenzy.
Scribe isn’t just another AI startup chasing headlines. It’s already embedded in the operations of industry giants like T-Mobile, LinkedIn, and New York Life. With over 75,000 customers and nearly half the Fortune 500 as paying clients, the platform has proven its value in high-stakes environments where consistency, compliance, and scalability matter. That traction gives Scribe rare credibility in a market flooded with AI promises but few proven deployments.
While competitors focus on building smarter models, Scribe zeros in on what actually blocks AI success: lack of context. “You need data about how work actually gets done—not how it’s supposed to get done,” Smith explains. By grounding AI suggestions in real employee behavior, Scribe bridges the gap between theoretical automation and practical implementation. This human-centered approach resonates with operations leaders tired of tools that ignore workplace reality.
With fresh capital and a clear product vision, Scribe plans to accelerate the rollout of Optimize and develop follow-on tools that deepen its workflow intelligence suite. The goal? To become the operating system for AI-driven enterprises—where every process is visible, measurable, and improvable. In a world racing to adopt AI, Scribe’s bet is that the winners won’t be those with the flashiest models, but those who first understand their own workflows. And with $75 million in the bank, they’re ready to prove it.
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