The Opportunity
Save the Children International has an exciting opportunity for you to join our team as the Global AMS Subject Matter Expert – Roving in the UK (London or Remote) or any existing Save the Children International Regional or Country office worldwide.
Role Purpose:
Save the Children International (SCI) is undergoing significant transformation across a number of core business procedures, systems, and structures, through the implementation of a number of transformation projects. Award Management and Donor Compliance, a core business function in Save the Children, has links to the majority of these projects and is required to provide leadership and direction to ensure alignment with the end-to-end procedures, system, and are supporting consistent and efficient delivery of programs.
The Award Management System Subject Matter Expert (AMS SME) will be a key part of the Award Management and Donor Compliance team in the International Programs department and will support the Awards Management System Product Owner as the business and systems adviser for Save the Children’s Award Management System (AMS). AMS is an online system used globally by Save the Children to manage its awards operations in 5 programming regions and 17 Save the Children members who work with SCI.
The AMS SME is strategically positioned to provide operational award management process and system expertise to key functional and transformation initiatives in Save the Children. The AMS SME will work closely with a range of projects that impact AMS and require business and systems engagement to shape the end product. The AMS SME will also work closely with the AMS Support Manager in providing operational support and advice to end-users in order to understand AMS and advise on necessary system and process changes.
This role will:
- Work closely with key priority projects in building a plan for AMS design, implementation and roll-out to relevant offices
- Liaise with stakeholders (e.g. IT, Business Analysts, Partnerships, Finance, Program Funding and Institutional Partnerships, Regions and Countries etc) in gathering and documenting requirements, including reviewing user stories.
- Coordinate user acceptance tests with a small group of key end users.
- Work with AMS champions, country and member focal points globally, ensuring that key learning materials and support guidance is developed, published and used effectively.
- Coordinate with Save the Children priority projects to ensure seamless integration of processes, tools and systems in Save the Children to ensure consistency and management of interdependencies.
Within IP Operations, you will play a role in shaping the culture of the team, where your voice matters, you are encouraged to bring your whole self to work. It is not just about what you deliver but how you work that matters.
You will ensure a continued, deliberate focus on diversity, equity and inclusion in the way you work with others, and support an environment where all team colleagues successfully contribute to, develop and manage their wellbeing. You will be encouraged to drive your development to perform well in role, being clear on career goals, and explore ways to do this on the job, working with others and, where necessary, from formal learning.
This is a highly collaborative role, working daily with stakeholders throughout Save the Children across the world, to facilitate a culture of data quality and system efficiency to help support our global ambition for children. This role may move between projects as required by the organisation to best meet the needs of the portfolio.
In the event of a major humanitarian emergency, you will be expected to work flexibly outside the normal role profile and be able to vary working hours accordingly.
EXPERIENCE AND SKILLS
Technical skills:
Software development
- An understanding of Agile principles and processes, especially Scrum methodology
- Experience of capturing user requirements through user cases, epics and user stories
Project Management
- Experience of implementing recognised project management methodologies (e.g., PRINCE 2, AMP, PMI, Agile/Waterfall), processes, documentation, templates, and tools, including risk management.
- Ability to identify, analyse, plan mitigation actions, or escalate potential risks and issues.
Capacity building
- Excellent skills in developing manuals, guidance and tools that are accessible and user-friendly.
- Knowledge of the design and delivery of face to face and online trainings
Problem Management
- Evidence of strong problem-solving and analytical skills to identify and assess alternative options and proposals while safeguarding standards and procedures.
- Ability to categorise/prioritise problems, document root causes and swiftly implement remedial actions.
- Experience investigating issues in systems, processes, and services, understanding the level (e.g., strategic, tactical or operational), and contribute to the implementation of preventive measures or remedial actions.
- Proactivity to initiate and monitor actions to recognise patterns/trends to resolve problems and effectively consult experts where required.
Change Management
- Experience utilising change management tools and processes whilst confirming the willingness to learn new skills through training and on the job coaching.
- Strong stakeholder management skills. Ability to understand different contexts and perspectives and adjust communication style based upon this as required.
- Experience of working on projects at various phases of the project lifecycle
Personal skills:
- Excellent project management and prioritisation skills; strong organizational and follow-up skills
- Highly developed interpersonal skills including influencing, negotiation and coaching; ability to work across different cultures.
- Excellent verbal and written communication skills; ability to explain complex issues to a wide range of audience.
- Ability to manage a complex and varied workload; to work effectively under pressure; and to organise and prioritise work to ensure deadlines are met.
- An energetic, flexible and proactive approach with the ability to work both independently and cooperatively within a team setting and across teams.
- Excellent attention to detail
- Solid skills in Microsoft applications. Experience managing content on intranet type systems a plus.
- Ability to challenge and negotiate assertively and cooperatively with senior staff.
- Demonstrable commitment to equal opportunities and awareness of what constitutes good practice.
Desirable:
Grant & Contract management:
- Understanding of NGO grant management.
- Ability to demonstrate practical know-how of award management at operational level.
Software Development:
- Working knowledge of software development processes
- Experience of working with Agile principles and processes within a scrum team
We can offer circa £45,000 per annum (If based in the UK) with an option of flexible working hours. If the role is based outside of the UK, National Terms & Conditions (including pay and benefits) will apply.
This role can be based in the UK (London or Remote) or any existing Save the Children International Regional or Country office location on approval, provided the successful candidate has proof of eligibility to work from the preferred location for the duration of the contract.
Where we Work – Where We Work | Save the Children International
The Organisation
We employ approximately 25,000 people across the globe and work on the ground in over 100 countries to help children affected by crises, or those that need better healthcare, education and child protection. We also campaign and advocate at the highest levels to realise the right of children and to ensure their voices are heard.
We are working towards three breakthroughs in how the world treats children by 2030:
- No child dies from preventable causes before their 5th birthday
- All children learn from a quality basic education and that,
- Violence against children is no longer tolerated
We know that great people make a great organization, and that our employees play a crucial role in helping us achieve our ambitions for children. We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive environment where ambition, creativity, and integrity are highly valued.
Application Information:
Please attach a copy of your CV and cover letter with your application, and include details of your salary expectations. A full copy of the role profile can be found at www.savethechildren.net/careers/apply
We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.
All employees are expected to carry out their duties in accordance with our global anti-harassment policy.
Save the Children does not charge a fee at any stage of the recruitment process.
JOB DESCRIPTION
Find out more about this role by downloading the job description JOB DESCRIPTION
21 DEC 2023
19 JAN 2024 – 02:59 EAT
WORLDWIDE
PROGRAMME OPERATIONS
PERMANENT
FULL-TIME
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