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Microsoft has launched three new artificial intelligence models that can be used to power customer service agents, multilingual assistants, interactive learning experiences and live captions and voice-driven interfaces, according to a Thursday (Oct. 1) blog post. “Together, they give developers more choice in how to build natural voice experiences,” Naomi Moneypenny, senior director of product […] The post Microsoft Targets Contact Center Market With Real-Time AI Voice Models appeared first on PYMNTS.com.
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