At Jamii Telecommunications Limited (JTL), we are committed to connecting people, businesses, and communities through innovative telecommunications solutions that drive growth and enable progress. Our reputation as a leading provider of reliable, customer-focused services is built on continuous investment in people, technology, and operational excellence.

As part of our mission to expand our impact and deliver unmatched experiences to our customers, we are inviting talented, driven, and visionary professionals to join our team. JTL is currently seeking applications for four key positions across our Marketing, Communications, Engineering, and Sales divisions.

If you are passionate about shaping the future of connectivity, building strong customer relationships, and driving business growth, then these opportunities are tailor-made for you. Below are the details of each available role.

1. Head of Public Relations & Marketing

Reference Code: JTL-Marketing-HoPR&M-09-25
Department: Marketing & Communications
Type: Contract
Posted: September 4th, 2025
Closing Date: September 20th, 2025

The Head of Public Relations & Marketing will provide strategic leadership and direction in managing the company’s brand, corporate reputation, marketing strategy, and customer engagement. This role is pivotal in positioning JTL as a market leader through innovative communication, dynamic campaigns, and strategic partnerships that align with business objectives.

Key Responsibilities

• Develop, implement, and oversee integrated marketing and communication programs that enhance customer acquisition, retention, and loyalty.
• Manage the company’s brand reputation across all communication channels, including digital, print, media relations, and stakeholder engagement.
• Provide leadership and guidance to the marketing and communications team, ensuring alignment with corporate goals.
• Formulate and execute proactive media relations strategies to strengthen public trust and brand visibility.
• Drive the creation of marketing campaigns, promotional strategies, and digital engagement initiatives tailored to customer needs.
• Monitor market trends, competitor activities, and emerging technologies to identify opportunities for innovation.
• Establish clear metrics for evaluating the success of PR and marketing programs, ensuring return on investment.
• Collaborate with internal teams and external partners to align marketing activities with business priorities.

2. Enterprise NOC Support Engineer

Reference Code: JTL-NCS-ENSE-09-25
Department: Engineering
Type: Contract
Posted: September 11th, 2025
Closing Date: September 19th, 2025

We are looking to recruit a skilled Enterprise NOC Support Engineer who will play a vital role in ensuring the stability, reliability, and efficiency of our network infrastructure. This role requires technical expertise, problem-solving skills, and a customer-focused mindset to minimize downtime and meet service-level agreements (SLAs).

Key Responsibilities

• Identify, diagnose, and manage network incidents while ensuring minimal disruption to customers.
• Resolve technical faults promptly to restore services and reduce outage times.
• Monitor the performance of network systems, proactively addressing potential issues before they escalate.
• Ensure SLA compliance for all services by providing timely and effective support.
• Escalate complex technical issues to higher-level engineering teams while maintaining oversight of resolution.
• Maintain accurate documentation of incidents, actions taken, and solutions implemented.
• Collaborate with cross-functional teams to optimize network performance and service delivery.
• Provide customer support by communicating updates and ensuring transparency during network incidents.

3. Territory Sales Leader

Reference Code: JTL-SS-TSL-09-25
Department: Sales
Type: Contract
Posted: September 18th, 2025
Closing Date: October 1st, 2025

The Territory Sales Leader will work closely with the Regional Manager to execute marketing strategies and ensure consistent growth in the subscriber base. The successful candidate will be responsible for driving acquisition targets, managing reseller engagement, and ensuring high performance within the assigned territory.

Key Responsibilities

• Support the Regional Manager in implementing sales and marketing plans designed to grow subscriber numbers.
• Oversee the execution of field activities, ensuring acquisition targets are consistently met or exceeded.
• Manage and grow the reseller network by recruiting, training, and supporting partners.
• Ensure adequate staffing and resource allocation within the territory to support sales objectives.
• Conduct regular field visits to evaluate performance, provide guidance, and identify opportunities for growth.
• Track sales data, prepare reports, and make recommendations for improving market penetration.
• Foster positive customer relationships to encourage retention and brand loyalty.
• Collaborate with cross-functional teams to ensure smooth execution of campaigns and promotions.

4. Regional Sales Manager (Central Kenya)

Reference Code: JTL-SS-RSM(K)-09-25
Department: Sales
Type: Contract
Posted: September 18th, 2025
Closing Date: October 1st, 2025

JTL is seeking a dynamic and results-driven Regional Sales Manager for Central Kenya to spearhead business growth through effective leadership and strategic execution. This role is critical in strengthening our retail operations, expanding market reach, and boosting revenue performance within the region.

Key Responsibilities

• Develop and implement innovative strategies to increase subscriber base, customer engagement, and product usage.
• Lead the sales team in Central Kenya, ensuring alignment with company goals and performance expectations.
• Identify and pursue new business opportunities within the region to drive sustainable growth.
• Establish and nurture strong relationships with customers, resellers, and other key stakeholders.
• Monitor sales performance against targets, providing regular feedback and actionable insights.
• Oversee retail trade operations to ensure compliance, efficiency, and customer satisfaction.
• Collaborate with the marketing team to design and implement localized promotional campaigns.
• Represent JTL at regional events, trade shows, and forums to enhance brand visibility.

How to Apply

Interested candidates are encouraged to apply for the positions that best match their expertise and career aspirations. Applications should be submitted before the respective closing dates indicated above.

To view detailed job descriptions and apply, kindly refer to the attached PDF for more information.

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