Cars24 Turns Test Drive Chatter Into a 35% Sales Lift

A test drive at Cars24 lasts about an hour. Buyers raise loan worries, point out problems with the car and ask questions the salesperson may not answer well. Much of it used to go unnoticed. The Indian used-car retailer now records those conversations and uses voice AI from ElevenLabs to turn them into sales data. […] The post Cars24 Turns Test Drive Chatter Into a 35% Sales Lift appeared first on PYMNTS.com.

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