SilverOak Café is proud to announce the expansion of our culinary footprint in Nairobi with the launch of a new branch at Rhapta Road, Promenade Mall, Westlands. As we grow, we’re seek...
SilverOak Café is proud to announce the expansion of our culinary footprint in Nairobi with the launch of a new branch at Rhapta Road, Promenade Mall, Westlands. As we grow, we’re seeking passionate, experienced, and enthusiastic individuals to join our team and help deliver the exceptional service and memorable experiences our brand is known for.
At SilverOak Café, we believe that our people are our greatest asset. We are committed to nurturing talent and offering a collaborative, supportive, and dynamic work environment. If you are someone who thrives in a fast-paced hospitality setting, values professionalism, and enjoys creating delightful moments for customers, we invite you to apply for one of the exciting job opportunities listed below.
Available Positions
We are hiring for the following roles:
Waitresses – 6 Positions
Bar Staff (Baristas) – 4 Positions
Chefs – 6 Positions
Stewards – 3 Positions
Hostesses – 3 Positions
Please read below for the detailed job descriptions, roles and responsibilities, and qualifications for each role.
1. Waitresses (6 Positions)
Experience Required: Minimum 2 years Preferred Gender: Female candidates encouraged to apply Location Advantage: Applicants residing in or around Westlands are highly encouraged
Job Description:
As a Waitress at SilverOak Café, you will be the face of our customer service. You’ll play a vital role in ensuring guests enjoy a seamless and enjoyable dining experience.
Key Responsibilities:
Greet customers warmly and guide them to their tables
Present menus, explain specials, and answer questions regarding food and beverages
Take accurate food and drink orders using POS systems
Serve food and beverages efficiently and professionally
Ensure the cleanliness and setup of dining areas
Manage bill payments and provide correct change
Handle customer complaints with empathy and professionalism
Collaborate with kitchen and bar staff for order accuracy and timely service
Qualifications:
Minimum 2 years experience in a busy restaurant or café setting
Excellent communication and interpersonal skills
Friendly and professional demeanor
Ability to multitask and handle pressure during peak hours
Basic knowledge of food safety and hygiene practices
Fluency in English and Swahili preferred
Candidates with prior training in hospitality or customer service are preferred
2. Bar Staff (Baristas) – 4 Positions
Experience Required: Minimum 3 years in beverage preparation (coffee, tea, juices) Preferred Gender: Male and female candidates are welcome Location Advantage: Westlands area residents are encouraged to apply
Job Description:
Our Baristas are key to the SilverOak Café experience, delivering beautifully crafted beverages with consistency and flair.
Key Responsibilities:
Prepare and serve a wide variety of hot and cold beverages including coffee, espresso, tea, and freshly pressed juices
Ensure presentation and taste meet SilverOak standards
Manage beverage inventory and restocking
Operate espresso machines and brewing equipment effectively
Engage customers, provide beverage recommendations, and answer queries
Maintain cleanliness and hygiene in bar and beverage prep areas
Coordinate with kitchen and floor staff for timely delivery of drinks
Qualifications:
Minimum 3 years hands-on experience in beverage preparation, especially coffee and juice crafting
Sound knowledge of barista techniques, drink customization, and coffee brewing methods
Passion for hospitality and customer service
Basic math skills for handling orders and payment
Knowledge of food and beverage safety standards
Team player with strong work ethic
3. Chefs – 6 Positions
Experience Required: Minimum 4 years kitchen experience Specialization: Must be skilled in preparing a range of international dishes Preferred Gender: All candidates welcome Location Advantage: Proximity to Westlands is a plus
Job Description:
As a Chef at SilverOak Café, you will play a pivotal role in menu execution, food preparation, and kitchen operations. We’re looking for creative culinary professionals with a strong grasp of international cuisine and high kitchen standards.
Key Responsibilities:
Prepare a diverse range of dishes to exacting standards
Ensure consistent food quality, taste, and presentation
Monitor food stock levels and coordinate timely procurement
Maintain cleanliness and hygiene standards in food preparation areas
Oversee kitchen safety, sanitation, and food handling regulations
Mentor junior kitchen staff and contribute to training
Collaborate on menu development, seasonal specials, and kitchen efficiency
Maintain equipment and tools in good working condition
Qualifications:
Minimum 4 years working experience in a professional kitchen
Proven ability in preparing international cuisine
Culinary school certificate or professional cookery qualification is an added advantage
High standards of cleanliness and organization
Strong communication and leadership skills
Ability to work well under pressure and in a team
Creativity and passion for food presentation and taste innovation
Stewards form the backbone of our kitchen and cleanliness operations. This role is ideal for individuals with a strong work ethic and attention to hygiene.
Key Responsibilities:
Ensure timely cleaning of all kitchen utensils, crockery, and cutlery
Maintain cleanliness of kitchen floors, storage areas, and dishwashing stations
Assist chefs with basic preparation as required
Safely handle cleaning agents and equipment
Adhere to safety protocols and sanitation guidelines
Properly store clean utensils and ensure availability during service
Dispose of waste responsibly and maintain waste segregation
Qualifications:
At least 1 year of experience in a stewarding role
Physical stamina to perform cleaning and dishwashing tasks for extended periods
Understanding of hygiene and food safety standards
Ability to follow instructions and work independently
Dependability and punctuality
5. Hostesses – 3 Positions
Experience Required: Minimum 1 year in hospitality or customer care Preferred Gender: Female candidates encouraged to apply Location Advantage: Residents of Westlands are encouraged to apply
Job Description:
Hostesses are the welcoming face of SilverOak Café, responsible for creating a warm, friendly first impression for every guest.
Key Responsibilities:
Greet guests warmly and professionally
Manage reservations and walk-ins efficiently
Guide guests to their tables and ensure timely service
Coordinate with service staff to ensure a smooth flow of operations
Provide accurate wait times and manage seating charts
Answer queries regarding the café, menu, and services
Ensure the reception area is clean, welcoming, and organized
Qualifications:
Minimum 1 year experience in a hospitality or front desk role
Exceptional communication and interpersonal skills
Pleasant personality and customer-oriented attitude
Neat appearance and professional dress
Proficiency in basic reservation systems is a plus
Multitasking ability and organizational skills
Fluency in English and Swahili
Why Join SilverOak Café?
SilverOak Café is more than a place to eat – it’s a space where customers enjoy memorable culinary experiences. As part of our team, you’ll benefit from:
A vibrant and inclusive work environment
Opportunities for career growth and professional development
Competitive compensation packages
Staff meals and uniform provision
Exposure to a wide customer base and culinary styles
Training programs for skill enhancement
We are committed to excellence, and our employees play a crucial role in ensuring we achieve our vision every day.
Location of New Branch
Our new outlet is located at Promenade Mall, Rhapta Road, Westlands – a bustling hub perfect for those who enjoy a dynamic hospitality atmosphere. We welcome candidates who live nearby or have easy access to the Westlands area.
Application Instructions
If you meet the qualifications and are excited about joining the SilverOak Café family, we encourage you to apply today.
Physical Drop-Off: You can also submit your CV in person at the Spring Valley Branch
We thank all applicants for their interest, but only shortlisted candidates will be contacted. SilverOak Café is an equal opportunity employer. We welcome diversity and are committed to creating an inclusive environment for all employees.
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