SilverOak Café is proud to announce the expansion of our culinary footprint in Nairobi with the launch of a new branch at Rhapta Road, Promenade Mall, Westlands. As we grow, we’re seeking passionate, experienced, and enthusiastic individuals to join our team and help deliver the exceptional service and memorable experiences our brand is known for. At SilverOak Café, we believe that our people are our greatest asset. We are committed to nurturing talent and offering a collaborative, supportive, and dynamic work environment. If you are someone who thrives in a fast-paced hospitality setting, values professionalism, and enjoys creating delightful moments for customers, we invite you to apply for one of the exciting job opportunities listed below. Available Positions We are hiring for the following roles: Waitresses – 6 Positions Bar Staff (Baristas) – 4 Positions Chefs – 6 Positions Stewards – 3 Positions Hostesses – 3 Positions Please read below for the detailed job descriptions, roles and responsibilities, and qualifications for each role. 1. Waitresses (6 Positions) Experience Required: Minimum 2 yearsPreferred Gender: Female candidates encouraged to applyLocation Advantage: Applicants residing in or around Westlands are highly encouraged Job Description: As a Waitress at SilverOak Café, you will be the face of our customer service. You’ll play a vital role in ensuring guests enjoy a seamless and enjoyable dining experience. Key Responsibilities: Greet customers warmly and guide them to their tables Present menus, explain specials, and answer questions regarding food and beverages Take accurate food and drink orders using POS systems Serve food and beverages efficiently and professionally Ensure the cleanliness and setup of dining areas Manage bill payments and provide correct change Handle customer complaints with empathy and professionalism Collaborate with kitchen and bar staff for order accuracy and timely service Qualifications: Minimum 2 years experience in a busy restaurant or café setting Excellent communication and interpersonal skills Friendly and professional demeanor Ability to multitask and handle pressure during peak hours Basic knowledge of food safety and hygiene practices Fluency in English and Swahili preferred Candidates with prior training in hospitality or customer service are preferred 2. Bar Staff (Baristas) – 4 Positions Experience Required: Minimum 3 years in beverage preparation (coffee, tea, juices)Preferred Gender: Male and female candidates are welcomeLocation Advantage: Westlands area residents are encouraged to apply Job Description: Our Baristas are key to the SilverOak Café experience, delivering beautifully crafted beverages with consistency and flair. Key Responsibilities: Prepare and serve a wide variety of hot and cold beverages including coffee, espresso, tea, and freshly pressed juices Ensure presentation and taste meet SilverOak standards Manage beverage inventory and restocking Operate espresso machines and brewing equipment effectively Engage customers, provide beverage recommendations, and answer queries Maintain cleanliness and hygiene in bar and beverage prep areas Coordinate with kitchen and floor staff for timely delivery of drinks Qualifications: Minimum 3 years hands-on experience in beverage preparation, especially coffee and juice crafting Sound knowledge of barista techniques, drink customization, and coffee brewing methods Passion for hospitality and customer service Basic math skills for handling orders and payment Knowledge of food and beverage safety standards Team player with strong work ethic 3. Chefs – 6 Positions Experience Required: Minimum 4 years kitchen experienceSpecialization: Must be skilled in preparing a range of international dishesPreferred Gender: All candidates welcomeLocation Advantage: Proximity to Westlands is a plus Job Description: As a Chef at SilverOak Café, you will play a pivotal role in menu execution, food preparation, and kitchen operations. We’re looking for creative culinary professionals with a strong grasp of international cuisine and high kitchen standards. Key Responsibilities: Prepare a diverse range of dishes to exacting standards Ensure consistent food quality, taste, and presentation Monitor food stock levels and coordinate timely procurement Maintain cleanliness and hygiene standards in food preparation areas Oversee kitchen safety, sanitation, and food handling regulations Mentor junior kitchen staff and contribute to training Collaborate on menu development, seasonal specials, and kitchen efficiency Maintain equipment and tools in good working condition Qualifications: Minimum 4 years working experience in a professional kitchen Proven ability in preparing international cuisine Culinary school certificate or professional cookery qualification is an added advantage High standards of cleanliness and organization Strong communication and leadership skills Ability to work well under pressure and in a team Creativity and passion for food presentation and taste innovation 4. Stewards – 3 Positions Experience Required: Minimum 1 yearKey Duties: Floor cleaning, utensils washingLocation Advantage: Westlands residents encouraged Job Description: Stewards form the backbone of our kitchen and cleanliness operations. This role is ideal for individuals with a strong work ethic and attention to hygiene. Key Responsibilities: Ensure timely cleaning of all kitchen utensils, crockery, and cutlery Maintain cleanliness of kitchen floors, storage areas, and dishwashing stations Assist chefs with basic preparation as required Safely handle cleaning agents and equipment Adhere to safety protocols and sanitation guidelines Properly store clean utensils and ensure availability during service Dispose of waste responsibly and maintain waste segregation Qualifications: At least 1 year of experience in a stewarding role Physical stamina to perform cleaning and dishwashing tasks for extended periods Understanding of hygiene and food safety standards Ability to follow instructions and work independently Dependability and punctuality 5. Hostesses – 3 Positions Experience Required: Minimum 1 year in hospitality or customer carePreferred Gender: Female candidates encouraged to applyLocation Advantage: Residents of Westlands are encouraged to apply Job Description: Hostesses are the welcoming face of SilverOak Café, responsible for creating a warm, friendly first impression for every guest. Key Responsibilities: Greet guests warmly and professionally Manage reservations and walk-ins efficiently Guide guests to their tables and ensure timely service Coordinate with service staff to ensure a smooth flow of operations Provide accurate wait times and manage seating charts Answer queries regarding the café, menu, and services Ensure the reception area is clean, welcoming, and organized Qualifications: Minimum 1 year experience in a hospitality or front desk role Exceptional communication and interpersonal skills Pleasant personality and customer-oriented attitude Neat appearance and professional dress Proficiency in basic reservation systems is a plus Multitasking ability and organizational skills Fluency in English and Swahili Why Join SilverOak Café? SilverOak Café is more than a place to eat – it’s a space where customers enjoy memorable culinary experiences. As part of our team, you’ll benefit from: A vibrant and inclusive work environment Opportunities for career growth and professional development Competitive compensation packages Staff meals and uniform provision Exposure to a wide customer base and culinary styles Training programs for skill enhancement We are committed to excellence, and our employees play a crucial role in ensuring we achieve our vision every day. Location of New Branch Our new outlet is located at Promenade Mall, Rhapta Road, Westlands – a bustling hub perfect for those who enjoy a dynamic hospitality atmosphere. We welcome candidates who live nearby or have easy access to the Westlands area. Application Instructions If you meet the qualifications and are excited about joining the SilverOak Café family, we encourage you to apply today. Send your application and updated CV to: Email:
[email protected] Drop-Off: You can also submit your CV in person at the Spring Valley Branch We thank all applicants for their interest, but only shortlisted candidates will be contacted. SilverOak Café is an equal opportunity employer. We welcome diversity and are committed to creating an inclusive environment for all employees. Join us in delivering a taste you’ll remember.
