At Absa, we believe your story matters. As one of Africa’s largest diversified financial services groups, we are committed to empowering individuals, businesses, and communities through transformative financial solutions. Our presence spans multiple countries, with operations in personal and business banking, corporate and investment banking, wealth and investment management, and insurance.
In Kenya, Absa continues to expand its footprint, offering exciting opportunities for ambitious professionals to thrive in a dynamic, innovative, and customer-focused environment. Joining us means becoming part of a team that values integrity, innovation, service excellence, and growth.
We are currently inviting applications for the following positions:
1. Branch Manager – Mtwapa
Location: Nkrumah Road Branch
Posted on: September 17, 2025
Job Description:
The Branch Manager will lead the Mtwapa branch, driving business growth, customer acquisition, and operational excellence.
Key Responsibilities:
- Lead the branch team in achieving set business and revenue targets.
- Develop and implement sales strategies to increase customer base and deposits.
- Ensure the branch delivers superior customer service and strengthens client relationships.
- Oversee day-to-day operations to maintain compliance with regulatory and bank standards.
- Coach, mentor, and develop staff to achieve high performance and career growth.
- Manage risks, controls, and internal processes to safeguard the Bank’s assets.
- Represent the branch in community and business forums to grow Absa’s market presence.
2. Branch Manager – Kisumu
Location: Kisumu Branch
Posted on: September 17, 2025
Job Description:
The Branch Manager will take charge of Kisumu branch operations, focusing on driving profitability, operational efficiency, and community engagement.
Key Responsibilities:
- Execute branch-level strategic initiatives aligned to Absa’s growth goals.
- Build strong customer networks and foster long-term client loyalty.
- Drive sales of retail and SME banking products, ensuring achievement of set KPIs.
- Maintain sound operational and compliance standards across all branch activities.
- Lead and motivate staff to deliver exceptional service and meet performance targets.
- Manage cost efficiency while maximizing revenue opportunities.
- Serve as the face of Absa in Kisumu, engaging with stakeholders to reinforce the Bank’s brand.
3. Branch Manager – Eastleigh
Location: BBS Mall Eastleigh Branch
Posted on: September 13, 2025
Job Description:
The Branch Manager will lead the Eastleigh branch, a vibrant business hub, focusing on driving business expansion, operational discipline, and customer excellence.
Key Responsibilities:
- Develop and execute sales strategies targeting retail, SME, and corporate clients.
- Manage branch operations to ensure efficiency, compliance, and risk control.
- Enhance customer experience by promoting innovative banking solutions.
- Build a high-performing branch team through training, mentorship, and performance management.
- Monitor financial performance of the branch and report results against targets.
- Engage with local businesses and stakeholders to strengthen Absa’s footprint in Eastleigh.
- Ensure smooth delivery of services across digital, branch, and alternative channels.
4. Senior Case/Care Manager – Medical Business (First Assurance Kenya)
Location: Gitanga Road (Absa General Insurance Co.)
Posted on: September 13, 2025
Job Description:
The Senior Case/Care Manager will play a key role in managing medical insurance cases, ensuring clients receive high-quality service and care management while maintaining cost efficiency.
Key Responsibilities:
- Oversee end-to-end case management for medical insurance clients.
- Coordinate with healthcare providers to ensure appropriate treatment and care.
- Review and approve medical claims, ensuring compliance with policy terms.
- Monitor high-cost or complex cases, balancing quality of care with cost control.
- Provide customer support to policyholders, addressing inquiries and resolving concerns.
- Prepare reports and insights on medical claims trends for management decision-making.
- Collaborate with internal teams to improve medical insurance processes and service delivery.
About Us – Absa Group
Absa Group Limited (“Absa Group”) is listed on the Johannesburg Stock Exchange and is one of Africa’s largest diversified financial services groups. We offer an integrated set of products and services across personal and business banking, corporate and investment banking, wealth and investment management, and insurance.
Our operations extend across multiple countries: we own majority stakes in banks in Botswana, Ghana, Kenya, Mauritius, Mozambique, Seychelles, South Africa, Tanzania, Uganda, and Zambia. We also have insurance operations in Botswana, Kenya, Mozambique, South Africa, and Zambia.
Beyond Africa, Absa has representative offices in China, Namibia, Nigeria, and the United States, along with securities entities in the United Kingdom and the United States. Our technology support colleagues in the Czech Republic further strengthen our operations.
With such a wide network and impact, we continue to empower our employees with opportunities to grow, innovate, and contribute meaningfully to communities.
Why Join Absa?
- Be part of a respected Pan-African financial services brand.
- Enjoy opportunities for personal and professional growth across diverse functions.
- Work in a collaborative, inclusive, and innovative environment.
- Access continuous learning and leadership development programs.
- Make a real impact on customers, businesses, and communities across Kenya and beyond.
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