About Me
Banking operations professional with 15+ years of experience in retail banking, branch operations, foreign remittances, contact centre banking, AML/CTF compliance, KYC verification, sanctions screening, fraud risk mitigation, and regulatory compliance aligned with SAMA and international banking standards.Proven ability to manage high-volume transactions, conduct foreign transaction investigations, support internal audits, and deliver consistent 90%+ customer satisfaction while reducing operational errors and service turnaround times.
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